Operations Communication Leader

Warszawa, mazowieckie
Stała
Pełny etat

16 dni temu

Job DescriptionABOUT THIS JOB:The Operations Communication Leader is a strategic partner to the Operations function, responsible for shaping and executing a global communication strategy that drives clarity, engagement, and visibility. This role blends internal and external communication leadership-crafting narratives that elevate the Operations brand, guiding leaders in effective messaging, and ensuring consistent, timely communication across platforms and geographies. The ideal candidate will serve as both a trusted advisor and a hands-on communicator, aligning closely with Talent Acquisition, HR, and Global Communications to amplify the voice and impact of Operations.RESPONSIBILITIES:Strategic Communication Leadership

Develop and lead a comprehensive communication strategy that supports the goals of the Operations function.
Serve as a senior advisor to Operations leadership on communication matters, including change management, transformation, and employee engagement.
Partner with Talent Acquisition, HR, and Global Communications to align messaging and ensure consistent branding.
Lead communication planning and execution during operational changes, system rollouts and enhancements

External & Executive Visibility

Craft narratives and content that elevate the Operations brand in external forums (e.g., conferences, industry panels, client engagements).
Collaborate with PR and marketing teams to position Operations achievements and innovations in the public domain.
Equip people leaders with toolkits and resources to cascade messages effectively.

Internal Communication & Engagement

Drive consistent, clear, and compelling communication to frontline teams and operational staff across regions, by coordinating with local Comms & Engagement Specialists;
Lead & support creation of newsletters, announcements, global engagement initiatives and leadership messages that reinforce business priorities and culture.
Oversee communication channels and platforms (e.g., SharePoint, Viva Engage, TV Screens) to ensure timely and relevant content delivery.
Hosting and organization of Global Town Hall events
Ensuring alignment and supporting cooperation with Global Communications team

QUALIFICATIONS:

8+ years of experience in internal or operational communications, preferably in a global or matrixed organization.
Proven ability to influence senior stakeholders and translate complex topics into clear, engaging messages.
Comfortable navigating ambiguity and driving alignment across diverse teams.
Bachelor's or master's degree in: Communications, Journalism, Business, or related field.
Strong writing, storytelling, and presentation skills.
Detail-oriented, organized, capable of working independently.
Project management aptitude (critical path, task sequencing, problem-solving, etc.).
Full fluency or advanced level of English is a must (C2) - with focus on skills in writing
Experience in cooperating with dispersed teams and working across time zones.
Familiarity with communication tools such as Microsoft 365, SharePoint, Viva Engage, and video editing platforms (e.g. Canva).

WE OFFER:

Benefits package: Multisport card, private medical coverage Medicover, life insurance, Benefit platform allowing to purchase cinema, theater tickets, sport activities etc.;
Additional days off and recognition of special moments in your life;
Stable working environment with an employment contract;
A possibility to create an individual career path, additional trainings, and access to Linkedin Learning;
A possibility to engage in charity;
Modern office in a great location, next to Dworzec Gdański metro station;
Work in hybrid mode (2 days a week from the office).

Additional InformationOur Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

About NIQNIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.For more information, visit NIQ.comWant to keep up with our latest updates?Follow us on: | | |Our commitment to Diversity, Equity, and InclusionNIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:

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