
Performance & Reporting Manager
- Katowice, śląskie
- Stała
- Pełny etat
- Own the global KPI framework for end-to-end finance processes (R2R, P2P, B2C), ensuring standardized definitions, benchmarks, and methodologies across regions.
- Develop and maintain automated dashboards and performance reports (e.g., SLA, headcount, productivity) using tools like Power BI, Tableau, or Excel.
- Analyze performance data to identify trends, variances, and improvement opportunities, supporting business cases and benefit realization for transformation and CI initiatives.
- Drive standardization of reporting practices across global finance operations and collaborate with IT/data teams to enhance data quality and architecture.
- Lead global performance reporting efforts, coordinating inputs from regional teams, process owners, and analysts, and delivering clear, executive-ready insights.
- Establish and monitor KPIs, ensuring regular updates to senior stakeholders and governance boards, while proactively managing risks.
- Engage and influence stakeholders at all levels, lead and mentor project teams, and foster a culture of continuous improvement and results orientation.
- English language at min. B2 level
- A Bachelor's or Master's degree in Finance, Accounting, Business Analytics, or a related field
- 5-8 years of experience in performance reporting, FP&A, or operational analytics, ideally within SSC or GBS environments
- Strong understanding of global finance operations and E2E processes (R2R, P2P, B2C), including KPI framework design and SLA monitoring
- Proficiency in Excel, Power BI or Tableau, with experience in dashboard development, variance analysis, and data visualization
- Familiarity with ERP and finance systems (e.g., SAP, Oracle), and strong focus on data quality, governance, and reporting accuracy
- Excellent analytical thinking, problem-solving, and collaboration skills, with proven ability to engage and influence global stakeholders
- Ability and willingness to travel up to 30%
- variety of development opportunities in an international working environment in the rapidly growing company from the SSC sector
- contract of employment
- 100% remote work with a willingness to travel for business
- full initial training and constant support from the most experienced workers on every step of your career path
- package of additional benefits: co-financing of the Medicover Sport card, Medicover private medical care, group insurance, access to Medicover Benefits cafeteria platform, co-financing of foreign language courses, funding for training and courses, various charity initiatives, Employee Referral Program, Employee Initiatives Program