
Account Manager Top Accounts (They/She/He)
- Wrocław, dolnośląskie
- Stała
- Pełny etat
- Establish excellent relationships with Glovo's partners through consistent and proactive communication, identifying their needs and building engagement (Partner's meetings and business reviews).
- Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.
- Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling) .
- Ensure that Glovo has the best content by signing exclusivities with partners.
- Optimise Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc)
- Improve Glovo's revenue through commission renegotiation and selling assets.
- Understand, build action plans and follow up on churned and inactive partners.
- Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.
- Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
- At least 1 year of experience in high-performance account management or Business Consultancy.
- Bachelor in Business Administration, Marketing, Industrial Engineering or Public Relations is a plus. Preferably with experience in FMCG, food-hospitality or on-demand delivery industry.
- Comfortable working in a high growth and high-performance start-up with a fast pace.
- Computer literate; good knowledge of Google Docs and MS Office, Excel
- Native Polish and English Advance
- Strong Commercial skills.
- Brilliant Communication and interpersonal skills
- Project management skills, highly organized and detail-oriented.
- Problem solver, data-driven with an analytical approach
- An empathetic, inclusive and curious attitude
- 💪 Top-notch private medical care and insurance to keep you at your peak.
- 🍔 Monthly Glovo credit to satisfy your cravings!
- 🏊 Free Multisport Card.
- 🧠 Spanish or English classes.
- 🏖️ The freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year and personal days off.
- 🏖️5 extra days of holidays.
- 👪 Enhanced parental leave.