
Network Operations / Architect Lead
- Kraków, małopolskie
- Stała
- Pełny etat
- Ensure service availability and capacity is delivered to targets and schedule
- Collaborate with other IT teams to ensure the delivery of services meets expectations
- Assist to ensure new services transition into operation in a controlled manner
- Establish standards, procedures and policies appropriately aligned with industry best practice
- Help to identify and manage risks within the network service and collaborates with the GRC function to ensure appropriate visibility
- Work with the Service Owner to maintain FinOps rigor to ensure service costs are managed tightly and to stakeholder expectations
- Drive technical decisions relating to the operational stability of the network
- Demonstrate leadership qualities to guide IT colleagues and partners while adhering to policies, standards and procedures
- Provide technical expertise and acts as a trusted advisor within the business, influencing decisions
- Acts as a role model within the team, setting a positive example both inside the direct team and across I&T. Identifies and develops talent within the team
- Support projects with architectural input and solution design support as needed
- Coordinate demand and resource alongside PMO teams to manage a cost effective resourcing model which supports change agenda whilst ensuring BAU tasks and services are not impacted
- Advise the Head of Networks as a technical leader for network technology roadmap. Ensure business needs continue to be met whilst taking into account end of service dates
- Ensure fit-for-purpose processes and standards for client services delivery, working within company standards and IT governance framework
- Manage an operational cadence backed with data and dashboards supporting informed service quality measurement
- around 10 years of experience in Network Operations / Architecture
- Fluency in English is a must
- Strong corporate network skills to include Data Centre, AWS Cloud Services, Enterprise networking, WAN/LAN/WLAN, Routing, Firewall, Certificates, IDS/IPS, WAN optimisation, Proxy, VPN services, Load Balancing
- Strong AWS networking and security skills to include VPC, EC2, Firewall, Security Groups, Route 53, Load Balancers, Private Link, Amazon Gateways
- Experience in large, multi-national, cross-functional teams influencing senior-level management and key stakeholders effectively across the organization
- Display a strong customer focus background understanding the business needs and good business judgement
- Be up to date with the latest technologies and IT trends
- Ability to translate business needs into solution architecture requirements
- Possess strong interpersonal and influencing skills with good stakeholder engagement
- Able to manage delivery of objectives in line with agreed time scales
- Excellent leadership, communication, and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders
- AWS Certified - Practitioner, Solution Architect Associate or Professional
- Bachelor degree in computer science, information systems, business administration or related field, or equivalent work experience in IT and business/industry - nice to have