Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.Job Description:General administrative tasksResolving customer queries regarding package deliveriesDealing with customer complaints via phones or e-mailsWe expect from applicants:Very Good Spanish (writing and speaking)Good EnglishStrong communications skillsAbility to work under time pressureSoft skills: problem analysis, problem solving, good decision makingAbility to deal with multiple tasksAt least six months employment track at current position in UPS (for internal candidates only)Benefits:Stable employment based on an employment contractSocial benefit package (including sport package, life insurance, health care, pension scheme, co-financing of corrective glasses, additional social benefits)Wellbeing program – access to a platform of emotional support and coaching for our employees and their familiesAccess to a training platform enabling the development of various competencesFull training and support of the team after the implementation periodEquipment for workGaining valuable professional experience in an international environmentUsing foreign language in daily business contactsEmployee referral programPossibility to get involved and develop your passions by participating in employee committees (charity initiatives, sports committee, employee newsletter, etc.)Before proceeding with the recruitment process, please familiarize yourself with the procedure at the following link:Employee Type: PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.