GSC: Digital Market Activation Manager

Polska
Stała
Pełny etat

7 dni temu

Job Advert DetailsSome careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Your career opportunityThe Digital Market Activation Manager will support the Senior Digital Market Activation Lead in their accountabilities for delivering WPB Digital products to global markets. Where required they will lead activity required to deliver change across the region undertaking the following activityWhat you'll do

Lead change impact assessment - determining business readiness activities, communications and training plans and executing on these. Lead detailed operational impact assessment
Ensure MI & analytics reporting is in place
Ensure compliance to any relevant in-country regulatory approvals and governance. Support ongoing customer adoption and benefits tracking with markets.
Maintain visibility of the delivery plans and interface with delivery teams, Product, Business, to manage the customer activation and Go To Market plans and milestones for activation, tracking dependencies and constraints.
Definition of migration and implementation approach, using feedback from previous releases to optimise the approach and maximize reuse.
Lead and support markets with production of internal and external comms/GTM plans and oversee the execution of these
Lead and support project team and staff pilot activities, managing feedback and using this to fine tune the approach for customer launch.
Lead /support go / no go activity, ensuring all governance is met.
Lead /support hypercare calls to track post activation impacts and ensure effective handover to BAU.

What you need to have to succeed in this role

Experience of working directly with individual markets globally level to support local business readiness activity needed for delivery of digital change to WPB customers.
Subject Matter Expertise of digital channels (Mobile, Security, Online Banking), including technical, market place and customer considerations.
Subject Matter Expertise in internal/external communications, operational impact assessment, training, migration and implementation and GTM planning.
Excellent negotiation and relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities and the ability to lead and influence.

What we offer

Competitive salary
Annual performance-based bonus
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN).
Corporate parties & events
CSR initiatives
Nursery discounts
Financial support with trainings and education
Social fund
Flexible working hours
Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:

Online behavioural test (for external candidates only)
Telephone screen (for external candidates only)
Job interview with the hiring manager

We are looking to hire as soon as possible so don't wait and apply now!You'll achieve more when you join HSBC.We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com

HSBC

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