SOLUTION ARCHITECT

• Engage & deliver a positive Employee Experience
• Stay competitive in their market
• Provide excellent customer service to their customers
• Differentiate themselves in their market
• The teams purpose is to win more profitable deliverable business for Atos

• The solution Architect is a client facing member of the solutions team and is responsible for helping shape client requirements, and identifying innovative and competitive solutions to meet their business need, alignment of client business requirements with relevant Atos portfolio offerings, and where there are gaps or opportunities, to create new innovative solutions.
• Analyses customer business needs for own area of expertise and uses industry best practice to develop most optimal solution for clients
• Accountable for within a deal the Digital Workplace scope having total responsibility for all elements - i.e. Service, Architecture, Security, Cost, 3rd Parties, HR , Transition and Transformation and Risk
• Robust understanding of breadth of Atos Portfolio options (both local and global), as well as alternative non-portfolio options, future offerings and what the competitive approach / market best options are
• Works with procurement to effectively engage with 3rd parties (Procurement manages; SA leads & directs)
• Constructively challenges - with key stakeholders.
• Support the solution team, or sales team in the development of winning propositions, including writing proposal elements as required, development of costings and models to identify opportunity to meet client business cases, development and delivery of presentations to clients and internal teams \
• Produces exceptional customer facing documents, with ability to draft (not just re-use) content, presentations and proposals.
• Accountability for delivery assurance and handover of designed solution to the operational teams
• Gets the required solution design approvals from business and delivery per the existing processes and gets buy-in of business responsible
• Utilisation of Atos methodologies to develop and manage solution requirements
• Engages and actively enhances customer sessions both formal and informal.
• Supports contract negotiations especially around all technical and solution elements (incl. cost impact) of own area of expertise
• Potentially as and when required on small, single practice opportunities with limited Digital Workplace scope and complexity, lead the overall solution.

• ServiceNow ITSM
• Service Desk telephony solutions
• Service Desk remote support tooling.
• Contact Channels : Chat, Chat Bot, Mobile Apps,
• Nexthink
• Microsoft End Point Manager, Automation, Vmware Workspace One, Citrix Endpoint Manager, Jamf Pro, Application Compatibility technologies
• M365 : Office, Sharepoint, One Drive, Exchange, Teams, Meeting Rooms, Applications, Security.
• Microsoft Active Directory, Microsoft Azure Active Directory, Multi factor Authentication,
• Google : Workspace & Meeting Rooms
• Virtual Workplace : MS Azure Virtual Desktop, Citrix, VMware
• Microsoft Cloud Print, Secure, Pull, Follow me, Mobile printing technologies
• IT Asset Management (HAM & SAM) technologies.
• Accessibility software

• Work for an organization holding the "Best Place to Work" title
• Competitive salary package (including bonuses)
• Private medical care and life insurance
• Benefit program (including Multisport card)
• German and English language courses
• Participation in the international challenging IT activities along with opportunity of implementing own ideas and improvements
• Internal and external training
• Access to our knowledge library and interdisciplinary e-learning portals

Atos