Market Technical Engineer

Warszawa, mazowieckie
Stała
Pełny etat

1 miesiąc temu

Job PurposeAs a Market Technical Engineer, you will support the aftermarket by handling product complaints, conducting technical training, and providing expert feedback on product quality and performance. You will act as the voice of the market, supporting internal and external stakeholders with technical expertise and insights to drive continuous improvement and customer satisfaction. Market Area: Mazowieckie, Warmińsko-Mazurskie and Podlaskie Voivodship.Responsibilities:

Manage end-to-end product complaint handling across all product groups
Conduct on-site tire inspections and provide technical support to customers
Deliver technical and product training to internal teams and external partners
Monitor product quality, analyze data, and report findings (QCI/ZD)
Support prototype testing and provide feedback to HQ
Promote ISO standards and support internal audits
Follow up on product performance and market trends
Support business units with technical expertise and feasibility studies
Coordinate implementation and training for digital tools (e.g., DCMS B-Warranty)
Act as a key contact for liability cases and complex claims

Qualifications & Experience RequiredEducation, Master, other certification:

Master's degree in Engineering (preferred: Quality Management, Mechanics, Production Engineering, Mechatronics, Machinery Design)

Experience:

Minimum 2 years of experience in the automotive industry
Experience in sales & marketing, quality, after-sales or technical field support is a plus

Technical Skills:

Strong analytical and problem-solving skills
Proficiency in MS Office; SAP/ERP3 is a plus
Driving license (category B)
Willingness to travel

Languages Skills:

English - minimum B2 level
Other EU languages are a plus

Soft/Behavioral Skills:

Excellent communication and decision-making skills
Strong time management and prioritization abilities
Ability to work independently and collaboratively
Customer-focused and performance-driven mindset

WHAT WE OFFERAt Bridgestone, what really matter is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive payment; we will provide you:

A supportive and engaging onboarding experience to ensure a smooth transition into our team.
The opportunity to develop and grow, through training and regular mentorship.
Corporate Social Responsibility activities.
A truly global, dynamic and challenging work environment.
Agility and work/life effectiveness and your long-term well-being.
A diverse and inclusive team.

We are committed to create an even more inclusive culture that advances equity, embraces individuality, and helps our increasingly diverse teammates, customers, and communities thrive, by providing equal opportunities in employment. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate on grounds of gender, marital status, race, ethnicity, color, nationality, national origin, disability, sexual orientation, religion or age.

Bridgestone

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