Customer Service Agent with German

Randstad

Kraków, małopolskie
Stała
Pełny etat

18 dni temu

Do you want to gain experience in customer service? Or do you already have it and want to take on new challenges?Together with our international client, we invite you to explore an offer that will provide you with growth!If you speak German and English, don't hesitate to apply!Customer Service Agent with German Nr ref.: 223/1/2024/AK/jobs.pl Kraków (małopolskie)What we offer

attractive salary (PLN 8,800 - 9,900 gross for full-time employment)
sales bonus up to PLN 2,000 gross
full-time job or the possibility of working less hours (e.g. 2/4 or 3/4 time) - we will adapt to you!
relocation package
employment contract
multisport card or multicafeteria benefit systems
stationary work model
private medical care
group insurance
a day to volunteer
opportunity to become Internal Trainers
international work environment
work-life balance
Employee Assistance Program

Your tasks

supporting customer through different channels (inbound calls and messages)
analysing and solving customer's' queries
sharing information on administrative and technical requests (products, invoices, etc.)
making changes to the system
forwarding faults or calls to other departments

What we expect

knowledge of the German language at least C1
willingness to work in shifts
customer oriented attitude
excellent organizational and communication skills
good knowledge of MS Office

Employment agency entry number 47this job offer is intended for people over 18 years of age

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