Customer Service Support with Dutch

Alorica

Polska
Stała
Pełny etat

23 dni temu

Job Description:MAIN JOB RESPONSIBILITIES:

Tier 1 Support
Omni-channel agent - must be able to support tickets and chats with customers.
Provide customers with complete and accurate resolutions to problems.

REQUIREMENTS:

Native or C1 Dutch.
English B2.
Ability to prioritize and organize work in a multitasked environment.
Proficient personal computer skills including Microsoft Office.
Excellent interpersonal, written, and oral communication skills.
Excellent judgment, reasoning, and problem-solving skills.
Readiness to work 24/7 after training.

WHY JOIN ALORICA?We Offer So Much More Than a Paycheck

Competitive salary.
Additional health insurance (incl. dental care).
Group insurance.
Wellbeing platform.
Gym Card.
Glass reimbursement.

But that's just the start: here are a few more reasons to consider Alorica.

Career development opportunities.
Extensive training programs.
Access to top notch technologies and best practices.
Excellent working environment.

About Us:At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us.About the Team: At Alorica, we're all about putting our team members on a passionate, rewarding career path-and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing-and taking care of one another-is an integral part of who we are.

Alorica

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