Job DescriptionJob SummaryAs a BI Client Consultant at NIQ, you'll act as the bridge between our Business Intelligence platforms and clients across Europe and beyond. You'll support clients in using our BI tools (such as Discover) to unlock value from their data, helping them make informed decisions. This is a client-facing role with a strong focus on communication, insight delivery, and solution consulting - not coding. You'll collaborate with international teams, contribute to solution scoping, and be proactive in identifying business opportunities from client interactions.Qualifications:1-3 years of experience in client service, ideally within FMCG or data/BI-related fieldsStrong communication and interpersonal skills; confident in direct client interactionFluent in English (B2+ level); any additional language is a plusFamiliarity with BI tools such as Discover, PowerBI, MicroStrategy, or similar platformsBasic understanding of BI concepts and data workflows; knowledge of SQL or Python is a plus but not mandatoryProject coordination skills and ability to manage priorities across multiple clientsAbility to work independently in a remote, international, and cross-functional environmentStrong organizational and problem-solving mindset with a proactive attitudePassion for using technology to solve business challengesKey Responsibilities:Support NIQ clients in understanding and effectively using BI platforms like DiscoverDiscuss and co-create BI solutions that meet clients' recurrent and evolving data needsDeliver and maintain standardized reporting solutions across multiple markets and currenciesParticipate in client meetings to gather requirements, identify gaps, and propose insights-driven solutionsIdentify client needs that could translate into future opportunities (e.g. upselling or new project leads)Act as a connector between client teams and internal delivery teams to ensure smooth executionSupport user education and adoption through clear, concise communication and trainingEscalate issues appropriately and follow up proactively to resolve challengesCollaborate closely with the manager and West Market lead to align delivery prioritiesWork alongside international teams, including India-based delivery teams, to drive solution successContribute to a culture of continuous learning, knowledge sharing, and process improvementAdditional Information#LI-HybridOur Benefits
Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)
About NIQNIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.For more information, visit NIQ.comWant to keep up with our latest updates?Follow us on: | | |Our commitment to Diversity, Equity, and InclusionNIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:
