French speaking Customer Support Agent
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- Warszawa, mazowieckie
- Stała
- Pełny etat
- Respond to customer inquiries in a timely and professional manner via phone, email, and live chat
- Provide accurate and helpful product information to customers
- Assisting customers with online account setup and navigation
- Identify and escalate priority issues to the appropriate team members
- Resolve customer complaints and concerns with patience and empathy
- Maintain accurate and detailed customer interaction records
- Participate in ongoing training to stay up-to-date with product knowledge and industry trends
- Fluency in French and English
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Detail-oriented and highly organized
- Flexibility to work different shifts
LogicMelon