
Facilities Administrator & Receptionist
- Kraków, małopolskie
- Stała
- Pełny etat
- Greet, assist and direct candidates, new hires, visitors, contractors and clients professionally
- Handle telephone, email, and other queries professionally
- Receive, sort, and distribute mail, packages, and deliveries
- Book onsite meeting rooms and organize hospitality according to site procedures
- Register and distribute documents per local procedures
- Maintain high level of security awareness and knowledge of emergency procedures
- Issue ID and access badges for new hires/vendors/visitors and maintain accurate records, monitor building access and maintain visitor logs/security protocols
- Conduct site inductions for new starters and provide first-line support for concerns
- Ensure compliance with safety regulations and emergency procedures
- Manage relationships with cleaning services, maintenance contractors, and suppliers
- Manage all Facilities helpdesk requests and liaise with service providers
- Report and track facility repairs, maintenance requests, and work orders
- Conduct daily meeting room and office checks
- Monitor and maintain office consumables within agreed stock levels
- Administrative support to site lead: managing personal business calendar and travel bookings
- Assist with corporate events
- Perform ad-hoc, additional administrative tasks as needed
- You are passionate about people, providing them with great experiences. A natural "people person" with outstanding Customer Service skills
- Exceptional confidentiality and discretion skills, particularly in handling client data, appropriate confidentiality in conversations with colleagues, vendors, and external parties
- 2+ years of reception or administrative experience
- A strong team player with the ability to multitask & prioritise work commitments
- High level of organisation and attention to detail
- Flexible – able to adapt to rapidly changing situations
- Strong communication skills and a solid command of written & spoken English and Polish
- Strong problem-solving abilities and ability to handle customer inquiries with professionalism.
- Working knowledge of Microsoft Office applications.
- Knowledge of compliance and regulatory requirements is a plus.
- Employment contract
- Competitive benefits package including Benefit Systems, private healthcare, and life insurance
- Opportunity to work in a professional, stimulating, and challenging multinational environment
- Clear long-term career progression opportunities
- Freedom to demonstrate your own initiatives
- Access to comprehensive training and development programs
- Friendly and supportive company culture
I want to work for JLL.