Operational Sourcing Support Senior Team Manager

• As the OSS Senior Team Manager, you are responsible for building and overall lead of the team dedicated to German market with up to 10 direct reports, including Team Manager, according to the company´s Behaviors, our Leadership principles, and the Global Recruiting Delivery Model, following internal and external compliance regulations.
• You integrate new services into GBSC and ensure/manage smooth transition, service delivery and harmonization of processes over all-sub-teams.
• You prepare the team and end-user for the Go-live of new processes together with its stabilization after deployment and support change management after Go-live.
• You oversee and monitor the team and overall Sourcing processes execution for Germany, according to agreed Service Level Agreements.
• You identify and validate stakeholders business needs and foster identification of innovation.
• You will work on projects and in the environment where we use targets to measure the service quality, ensuring process adherence and continuous improvement.

• Completed higher education preferably in Finance/Business Administration field or related areas.
• Excellent understanding/knowledge of end-to-end Sourcing processes.
• Distinct empathy, team spirit, accountability, intrapreneurship, and a high service orientation with a continuous improvement mindset.
• Proven problem-solving ability to manage complex and/or sensitive situations to successfully recommend, influence and implement solutions which may require engaging different levels within the organization.
• Excellent communication skills.
• High customer service orientation and open mindset.
• Excellent analytical skills, strategic mind-set and capable of prioritizing.
• Ability to deliver results in a fast-paced environment.
• Preferably working experience with SAP, Ariba, ServiceNow, MS Office (advanced in Excel).

Boehringer Ingelheim