Invoice to Cash Junior Analyst with Italian

Warszawa, mazowieckie
Stała
Pełny etat

3 dni temu

Work Flexibility: HybridThe Invoice to Cash Junior Analyst plays a key role within Front Office team, reporting directly to Associate Manager. The person in this position is responsible for performing all I2C activities assigned to the cluster and act as main point of contact for local teams. This requires strong stakeholder management skills and ability to manage time and tasks in a smart way.What you will doCollections & Dispute management:

Contact all assigned customers via phone and email to ensure that payment is received as per agreed terms
Complete daily worklist, follow all appropriate steps as per collection strategy set up in system
Liaise with internal stakeholders (Customer Service/Pricing/ Sales) to provide an update on assigned portfolio of customers
Reconcile customer accounts and work with Back Office on keeping customer's account clean and tidy
Obtain from customer payment information and share this information with Back Office to proceed with clearings in ERP
Negotiate and prepare payment agreements as an alternative payment option for customers

Credit:

Liaise with Credit team to ensure that credit limits are assigned correctly and there are no blocked orders

Bad debt:

Reduce provisioned amount by active collections
Prepare bad debt calculation file and perform individual assessment based on portfolio’s knowledge

What you needRequiredBS/BA in Business Administration, Accounting, Finance or related fieldAdvanced MS Office skillsFluent spoken and written English and ItalianSome I2C / Customer Service experience (less than 2 years)Experience on collection-related systems (SAP, Oracle, AR Cloud solutions or others) PreferredAbility to work well with cross-functional teams and multi-taskGood communication (verbal and written) and interpersonal skills, attention to detail and ability to communicate complicated issues effectivelyTravel Percentage: 10%

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