Customer Support Associate with Turkish @ Teleperformance Poland

Kraków, małopolskie
Stała
Pełny etat

6 dni temu

Fluency in written and spoken Turkish
Intermediate level of written and verbal English
Available for a minimum 130 hours per month
Experience in the call center or customer service industry
Excellent communication skills
Good analytical and organizational skills
High school diploma or equivalent

In this role you will play a crucial role in delivering high-quality customer service through email and phone channel to our high-profile Client, who specialize in internet-based searching and video sharing platforms. Your primary responsibilities will include resolving customer inquiries, troubleshooting issues, and ensuring customer satisfaction. To excel in this role, you will need to demonstrate proactive problem-solving skills and continuously strive to meet and exceed performance targets.What we offer:

Contract of mandate
Remote work type
Remote onboarding and training
Schedule from Monday to Friday from between 8AM and 6PM

What more can you get?

MyBenefit platform access (you can exchange points for Multisport card, LuxMed healthcare or codes for other services such as shopping, travel, massage or food and many more)
Cooperation in a friendly, innovative and multinational environment giving you the opportunity to improve your language and personal skills
Opportunity for development within the structures of our company

Recruitment process:

Initial phone interview – we want to get to know you better!
Language verification
Online interview with recruitment representative and Team Manager
You will receive a feedback via call within working 2 days after the interview

Interested? Apply!,[Provide high quality online customer service via email , Deliver efficient troubleshooting and query resolution , Identify, qualify and overcome customer objections , Meet deadlines with a fast-paced environment ] Requirements: MS Office Suite, Google Workspace, Google Ads Additionally: Sport subscription, Private healthcare, International projects.

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