
Regional Process Trainer
- Gdańsk, pomorskie
- Stała
- Pełny etat
Entity: Global Knowledge Centre Europe (GKC)
Type: Full-Time, hybrid, Mid-Level Professional RoleDrive Learning Excellence at our client's Global Knowledge Centre in Gdańsk.Our client is expanding its Global Knowledge Centre in Gdańsk and is looking for a dynamic Regional Process Trainer to elevate training delivery and knowledge readiness across the region. This is an exciting opportunity to shape impactful learning experiences, ensure operational readiness of teams, and contribute to the success of centralized business processes.About the Role
As a Regional Process Trainer, you will be responsible for converting process documentation into engaging training assets, delivering live and recorded sessions, and supporting onboarding and ongoing development initiatives. You'll work hand-in-hand with process analysts, local SMEs, and regional leads to ensure that teams are well-prepared for business transitions and service excellence.What You'll Do:Training Content Creation & Localization
- Transform process documentation into clear and engaging training materials (e.g., slides, video walkthroughs)
- Adapt content to regional specifics and compliance requirements
- Lead virtual and in-person training sessions across the region
- Create on-demand modules for scalable, flexible learning
- Design and run onboarding programs for new hires and transitioning teams
- Organize interactive learning formats: simulations, Q&As, and workshops
- Develop quizzes, assessments, and feedback loops
- Monitor knowledge retention and adjust materials accordingly
- Ensure teams are fully trained before go-live of new processes
- Align training with organizational goals and process updates
- Collect learner feedback and refine training approaches
- Stay up to date on adult learning techniques and regional training trends
- Skilled in creating clear, engaging instructional materials for diverse learners
- Comfortable leading sessions for varied audiences, both online and in person
- Ability to explain complex concepts simply and effectively
- Skilled at encouraging participation and engagement during sessions
- Experience in knowledge testing and using insights to improve content
- Understanding of business process transitions and compliance variations across regions
- Proficient with training software, e-learning platforms, and virtual meeting tools
- Open to evolving training approaches and feedback-driven learning
- Fluent in English and Polish (written and spoken)
- 3-5 years of experience in training delivery, onboarding, or instructional design
- Proven ability to translate documentation into structured training
- Experience with both virtual and in-person training formats
- Experience coordinating training programs or small learning teams is a plus
- Familiarity with shared service transitions and regional HR/compliance topics is a strong advantage
As part of our client Gdańsk-based Global Knowledge Centre, you'll enjoy:
- Hybrid work model - combine remote flexibility with a modern office in the heart of Gdańsk
- Private medical care - comprehensive healthcare coverage for your wellbeing
- Learning & development platforms - access to ongoing education and upskilling opportunities
- Life insurance package - additional security for you and your loved ones
- Friendly and inclusive work culture - be part of a team that values collaboration and diversity
- Modern office environment - good coffee, chillout zones, and a space designed for focus and creativity
- Client also offer you the opportunity to take advantage of discounts on the purchase or rental of cars
- If you wear corrective glasses, we have good news for you too - you'll receive an extra reimbursement for purchasing new ones
- Do you enjoy expanding your knowledge and investing in your personal development? Great! You have the opportunity to receive funding for language courses, training programs, and university studies
Be part of something meaningful. Help teams succeed - starting here in Gdańsk.The offer applies to permanent work.Manpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i doświadczeniu. Skontaktuj się z nami - to nic nie kosztuje, możesz za to zyskać profesjonalne doradztwo i wymarzoną pracę!