Senior Site Reliability Engineer

Kraków, małopolskie
Stała
Pełny etat

1 miesiąc temu

We are seeking a Senior Site Reliability Engineer to join our IB Client Platform Stream.You will focus on enhancing the reliability of production systems and reducing escalations for IT, support, and development teams. Your role involves managing critical incidents, monitoring, and automating processes to improve system performance and business continuity. You will collaborate with stakeholders across business and technology units to ensure the smooth delivery and support of technology projects. If you are ready to contribute your expertise to a dynamic environment, we encourage you to apply.ResponsibilitiesDrive reliability improvements in production systems to reduce escalations and enable faster feature developmentHandle support escalations with a thorough understanding of environment, code, and logsManage incident response, change management, and business continuity activitiesAnalyze and document system issues from business and technical perspectivesIdentify and implement solutions and system improvements, including automation of manual tasksCollaborate with product managers, developers, quality analysts, and support teams to support project delivery and onboardingProvide regular updates to management on system status and issuesDevelop technical fixes and scripts to support operational needsInvestigate problems to determine root cause and provide workaroundsCreate and maintain known error documentationOwn the lifecycle of problem resolutionPerform daily system monitoring and troubleshoot production issuesSupport and configure global production environmentsManage release processes for UAT and production environmentsDocument support procedures, releases, and troubleshooting guidesProvide coverage during weekdays and weekends as neededRequirementsMinimum of 3 years programming experience in Python, JavaScript, or JavaAt least 3 years of experience in DevOps including building and troubleshooting pipelinesProficiency in automation using Python or other scripting languagesKnowledge of Unix administrationFamiliarity with ITIL processesExperience using ServiceNow for operational supportExperience with Azure Log Analytics and query languages such as KQL or SplunkHands-on experience implementing monitoring solutionsExperience with Git version control systems, preferably GitLabPrevious experience in L2/L3 application or infrastructure supportWorking knowledge of containers and Azure Kubernetes ServiceStrong experience with Microsoft Azure platformDemonstrated ability to deploy enterprise applications using infrastructure as codeWe offer/BenefitsWe gather like-minded people:

Engineering community of industry professionals
Friendly team and enjoyable working environment
Flexible schedule and opportunity to work remotely within Poland
Chance to work abroad for up to 60 days annually
Business-driven relocation opportunities

We provide growth opportunities:

Outstanding career roadmap
Leadership development, career advising, soft skills, and well-being programs
Certification (GCP, Azure, AWS)
Unlimited access to LinkedIn Learning, Get Abstract, Cloud Guru
English classes

We cover it all:

Stable income (Employment Contract or B2B)
Participation in the Employee Stock Purchase Plan
Benefits package (health insurance, multisport, shopping vouchers)
Strategically located offices featuring entertainment and relaxation zones, table tennis and football, free snacks, fantastic coffee, and more
Referral bonuses
Corporate, social and well-being events

Please, note:

The set of bonuses might vary based on the role you apply for - specifics will be discussed with our recruiter during the general interview.
We will reach out to selected candidates exclusively.

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

EPAM Systems

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