Onsite Desktop Support Engineer

Wipro

  • Warszawa, mazowieckie
  • Stała
  • Pełny etat
  • 7 dni temu
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  • Installation of the windows in new laptop/desktop and replicating configuration from old machine, SCCM OS deployment
  • Provide technical assistance and support for incoming queries and issues related desktop support, mobile device management, Video Conferencing support
  • Coordinating with various technical team to resolve the issue
  • Installation and troubleshooting printer, Scanner etc end user devices
  • Smart hand support includes L1 activities for Server and Network
  • Address user tickets regarding hardware, software and networking
  • Conduct remote troubleshooting
  • To resolve incidents and upgrade different types of software and hardware. Installation of new hardware for customers, such as new monitors, docking stations, or keyboards. May also include diagnoses and resolving software and hardware incidents, including operating systems (Windows 7/10) and across a range of software applications on the client machine (Office applications, Outlook, Skype for Business, etc.)
  • Perform daily health check, Standby and support for Meeting Room's Audio & Video devices
͏Qualifications & Skills:
  • Minimum 2-3 years of direct PC and Laptop hardware
service experience.
  • Proven work experience as a Desktop Support Engineer, Technical
Support Engineer, or similar role
  • Skilled in desk side support and PC break/fix including administration of
Windows O/S and Basic skills on desk side support for smartphones,
Apple devices and MAC OS.
  • Experience with Anti-spyware and Anti Virus Software, SCCM
  • Basic Knowledge of Servers, Storage, Tape libraries, TCP/IP networking,
DNS, DHCP, VPN and RDP.
  • Good Written and Oral Communication skills with Clients and
management. Good people sills.
  • Ability to troubleshoot issues with systems and networks using good
deductive reasoning skills
  • Ability to work with deadlines and complete tasks on-time.
  • Expert in Installing and troubleshooting desktop applications, MS office,
O365, Outlook, Skype, basic applications etc.͏What we offer:Flexible benefits package tailored to your needs (Multisport card, shop vouchers, etc. - via MyBenefit cafeteria)
Premium medical services for employees and family members (Luxmed)
Life & Disability Insurance for employees and family members (Generali)
Profitable Voluntary Pension Fund
Social Fund benefits: holiday bonuses, kindergarten allowances, etc.
Integration and cultural events for employees
Reward and recognition programs for high performers
Employee Referral bonuses
Relocation assistance: accommodation, travel, and other covered expenses
Friendly and inclusive company culture͏Equal Opportunity Employer:
Wipro is an Equal Opportunity Employer. We provide consideration for all qualified applicants regardless of race, color, religion, gender, marital status, age, ethnicity, national origin, sexual orientation, political views, disability, or any other characteristic protected by law.Internal Reporting and Whistleblower Protection:
Wipro IT Services Poland Sp. z o.o. adheres to the Internal Reporting and Whistleblower Protection Regulations. Candidates can submit internal reports via email to ombuds.person@wipro.com, through the Internet at , or by post/courier to Wipro's registered office.Mandatory Skills: Desktop Support .Experience: 1-3 Years .Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.Apply nowStartPlease wait...Information at a GlanceGet Job AlertsReceive notifications when we have open roles and get other relevant career newsJoin UsExplore open roles that match your interests and skillsIf you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at . Do not email your resume to this ID as it is not monitored for resumes and career applications.Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at .We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.© 2025 Wipro Limited×Cookie Consent ManagerWhen you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.Required CookiesThese cookies are required to use this website and can't be turned off.Show More DetailsRequired Cookies Provider Description Enabled
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Wipro

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