C.H. Robinson seeks a Logistics Representatives to enhance our RMS team in Wroclaw. In this role, you'll drive operational excellence, build client relationships, and identify cost-saving opportunities within our global transportation network. Bring your passion for logistics, fluency in either of the above languages, and proactive mindset to deliver exceptional service and drive continuous improvement.RESPONSIBILITIESBuild relationships with customer contacts to execute day-to-day transportation needsProactively monitor, manage, and follow up on shipment daily exceptionsManage service failures with transportation service providers and work with customers to resolve any potential issuesIdentify cost savings opportunities (route guide optimization, order consolidation, lead time compliance, etc.)Provide prompt and professional response to customer's requests for additional informationHit tactical and operational KPI targets (Quality and Productivity Metrics)Manage reconciliation of weekly financial reportsResponsible for running and improving reports on daily shipment activitiesIdentify and implement operational efficiency gainsExecute and respond to changes submitted by the customer in a timely and accurate manner (notify transportation service providers, reschedule appointments, etc.)Collect, sort, and distribute operational information to the internal teamQUALIFICATIONS1-3 years of work experience in a similar role (European Logistics) or a university degree in the area of Logistics or BusinessFluency in English is a MUST for this roleWillingness to create and adhere to process and planAbility to solve problems in an effective and efficient mannerAbility to think creatively and be flexibleAbility to work in a stressful, team-oriented, and fast-paced environmentFriendly, customer-service attitudeKnowledgeable in Microsoft Outlook, Excel, and PowerPointDetail-oriented and strong communication skillsWHAT WE OFFER:Real opportunities to grow your talent in a fast-moving, global organizationA fun, open, and inclusive workplace that encourages innovative thinkingPossibility to develop your language skills in our multilingual officesOpportunities for professional growth with access to training platforms like Percipio and GoFluentComprehensive benefits: competitive salary and performance-based bonuses, Private medical insurance, additional Life infurance, Cafeteria plan - My Benefit, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employmentQuestioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
