Omnichannel Transformation Lead

Polska
Stała
Pełny etat

3 dni temu

Omnichannel Transformation LeadAbout Astellas:At Astellas we are a progressive health partner, delivering value and outcomes where needed.We pursue innovative science, focussing initially on the areas of greatest potential and then developing solutions where patient need is high, often in rare or under-served disease areas and in life-threatening or life-limiting diseases and conditions.We work directly with patients, doctors and health care professionals on the front line to ensure patient and clinical needs are guiding our development activities at every stage.Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn't a buzzword - it's a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.We work closely with regulatory authorities and payers to find new ways to ensure access to new therapies. We deliver the latest insights and real-world evidence to inform the best decisions for patients and their care-givers, to ensure the medicines we develop continue to provide meaningful outcomes.Beyond medicines, we support our stakeholder communities to drive initiatives that improve awareness, education, access and ultimately standards of care.The Opportunity:In this role, you will lead and support the execution of transformation and change programs by applying rigorous change management practices. You will partner with project and program teams to plan, deliver, and integrate change initiatives, ensuring strong adoption and successful implementation across Astellas' digital transformation efforts. Your expertise will help drive communication, manage timelines, and embed best practices to support impactful and sustainable change.Hybrid Working:At Astellas we recognize that our employees enjoy having balance between their professional and home lives. We are proud of our hybrid approach which empowers you to have flexibility on whether to work from home or in the office.Key Activities for this role:

Designing and executing structured change management plans for transformation initiatives, ensuring impactful delivery of new technologies and ways of working.
Partnering with project leads to define adoption strategies, deliver change roadmaps, and integrate change plans into broader transformation programs.
Measuring success through defined KPIs, monitoring adoption metrics, and adjusting strategies based on stakeholder feedback and data insights.
Managing governance and stakeholder engagement with affiliates, ensuring alignment with business needs and continuous feedback loops.
Building and maintaining effective relationships with external partners to support change execution and program success.

Essential Knowledge & Experience:

Substantial experience in change management, communications, and adoption within global pharmaceutical, healthcare, or multinational environments.
Proven track record in leading complex, multi-initiative change programs with strong communication and stakeholder management skills.
Strong commercial business acumen, ideally including omnichannel and customer engagement strategy experience.
Expertise in strategic planning, decision-making, and execution of transformation strategies across functions and geographies.
Ability to manage internal/external teams (including remotely) and influence senior leaders through effective presentations and insights.

Preferred Qualifications:

Advanced degree with a background in healthcare or pharmaceutical marketing.
Deep experience in digital transformation, content strategy, and adoption of innovative technologies (e.g., Generative AI).
Proven ability to work across regions (e.g., Americas, Europe, Japan) within a global matrix environment.
Familiarity with pharmaceutical industry forums and content-rich operational environments.
Experience integrating transformation within franchise or enterprise-wide initiatives.

Education/Qualifications:

Bachelor's degree or equivalent; advanced degree preferred.
Proven experience in change management within complex global organizations.
Fluency in business English to support effective communication across countries and teams.
Experience managing global and cross-functional transformation programs.

Additional Information:

This is a permanent, full-time position.
This position is based in Warsaw (Poland).
This is a permanent role based in our Global Capability Centre in Warsaw, Poland and hybrid working with the expectation for some office presence. Flexibility may be required in line with business need. Candidates must be located within a commutable distance of the office.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.#LI-Warsaw#LI-Hybrid#LI-ND1

Astellas Pharma

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