CDD Guidance Design & Implementation Specialist
ING
- Polska
- Tymczasowa
- Pełny etat
- You have 8+ years experience working in global financial services industry with demonstratable success in leading change, preferably with large global financial institutions
- You have an understanding of key regulations (a.o. AML, Sanctions) and their respective effects on the operational landscape of KYC, including the interaction with the second line of defence.
- You have KYC subject matter expertise in a large multi-national, Wholesale Banking environment, with relevant track record and thorough understanding of the current market, regulatory conditions, and challenges within the financial industry. Experience with balancing 1 LOD and 2 LOD interests.
- You have analytical mindset and ability to challenge the status quo and create new opportunities for a risk-based way to meet KYC requirements.
- You have an ability present and facilitate resolution of complex problems in a comprehensive way while prioritizing customer experience.
- You have an understanding of the customer life cycle incl. understanding of data and systems used in the KYC process.
- You have excellent communication, networking and influencing skills with the ability to work at all levels within the organization.
- You have an ability to navigate through ambiguity and simplify complexity without losing essence.
- You have organizational sensitivity.
- You have proactive, can-do, and no-surprises mind-set and overall have a healthy work ethic and a willingness to collaborate.
- You are fluent in English, written and spoken.
- Accreditation or certification in FEC expertise areas is a plus.
- Act as a subject matter expert, responsible for activities such as creation and maintenance of global KYC standards & guidance.
- Provide advisory support on KYC content expertise to key stakeholders including Business, Operations and Delivery Tribes.
- Lead collaboration on behalf of 1st line of defense during discussions with 2nd line of defense concerning KYC policy requirements.
- Maintain the Global CDD Standards and Guidance and aligning these with other global stakeholders.
- Leading specific work packages within the CDD Guidance Design & Implementation team, including guiding and advising other professionals of the team. Managing expectations, goals and timelines of the respective work package.
- Fostering a culture of continuous improvement to KYC Standards and Guidance
- Drive maintenance, development, and realisation of (new) products / services / functionalities for (end) user on global structural solutions.
- Apply one’s experience in marketing, strategic road mapping and adhering to target audiences in the fast-changing KYC landscape and context of digital transformation.
- Act as point of contact for the global Subject Matter Expert community.
- Validate learning materials from the KYC Academy and facilitate training for your area of expertise.
- Stimulate cross-border interaction and alignment between people, expertise teams, Squads, Chapters, Front-Office organisations, and Service organisations both in central and local business lines.
The Customer Due Diligence (CDD) and KYC Control domain ensures that ING has a state-of-the-art CDD practice in place, that adeptly manages both CDD risk & operations as well as overall KYC risk for Retail & Wholesale banking across countries. This includes defining the CDD Target Operating Model, comprising all AML/ KYC related policies and implementing it as a global standard across the world and conducting oversight of bank wide CDD business as usual (BAU) activities, including operational execution across Retail and Wholesale (service ownership).
As a CDD Guidance Design & Implementation Specialist you will be based in Warsaw and report nd functionally to the Global Lead CDD Guidance Design & Implementation.