eCommerce WEB Publisher

Immoqee

Warszawa, mazowieckie
Stała
Pełny etat

23 dni temu

Immoqee Sp. z o.o., based in Warsaw, has been in business since 2014. Our goal is to support the sales and customer service processes of our contractors, with whom we build lasting and long-term relationships. We provide comprehensive support services for HR, recruitment and training processes in this area. We are looking for candidates for a project implemented for our partner: SAMSUNG SDS - one of the most admired and innovative brands in the world. SAMSUNG SDS inspires and empowers a digital revolution with their cutting edge technologies and always strives for excellencePURPOSE OF THE JOB:This is an important role within the SDS Online Operations team and has the exciting opportunity to build a best-in-class service to our customers through AEM WEB publishing supportStrategically Samsung has highly aspirational sales plans for our direct to customer business and we are currently developing this model for the existing predominantly B2B business. Our vision is to ensure that Samsung.com is the Beacon within the online market offering our customers a premium proposition, online and service experience that reflects our brand and products.The WEB Publisher function is responsible for content management on all EPP websites in terms of front-end communication to customer. This role is responsible for proper maintaining of customer journey experience on Samsung partner programme sitesIt contains responsibilities around the optimization of the way how products and promotions are presented on the website as well as how customer is navigated through whole purchase processIn this role, the owner must build strong relationships, standard procedures, service levels and routines especially around the (seasonal and regular) update of the e-commerce catalogue, but also within the merchandising area to secure appropriate exposure of products in different categories to support sales.Within the Online Operations team we support the delivery of our direct to customer sales which includes determining our online proposition, pricing & promotions plan, developing new routes to market, trading and optimizing our online merchandising, and critically delivering our customer promise through our third-party logistics and customer service teams.This team will need to work very closely with the commercial team, from whom they will take their priorities. This will involve non-stop conversations about trading priorities, product launches and promotional campaigns. Constantly thinking about how we can best position our products to increase conversion rate, average order value and sales.KEY ACCOUNTABILITIESOperational:

Creating, updating, day-to-day managing of web content using Adobe Manager Experience CMS (AEM)
As part of the SDS COE team working on implementing optimization and personalization campaigns on Samsung EPP sites, to drive sales and conversion
Implement, schedule and manage content updates across several Samsung EPP sites, using HTML, CSS and Samsung components to populate webpages
Localise HTML, CSS and Javascript code from a translated copydeck into European languages
Monitoring contents provided locally ensuring they meet EU guidelines
Keep management team updated through JIRA ticket management, progress monitoring across all site briefs and updates
Managing Adobe Manager Experience (AEM) workflows to send pages from the staging environment to live deployment
Co-operate within the publishing team to ensure that projects are delivered on time
Liaise with the project management team to highlight potential bottlenecks, and work actively with them to solve them as they appear

Strategic: * Maximise, deliver, and optimise Samsung EPP through effective product management to increase conversion and sales.

Daily curation and maintenance of all the sites to ensure correct listing of products, offers and content to help customers find products/promos.
Liaise and work closely with key stakeholders to develop and test effective messaging that works together with UX and the overall customer journey.
Generate and share ideas to optimise UX and conversion performance across the EPP sites using a data driven approach to support the activity.
Ensure all publishing activities are correctly tagged in order to be able to report back effectively on the campaign and offer activity.
When required, assist with optimisation and personalisation activity with the wider .COM team.

SKILLS NEEDEDThe criticality of this role is such that significant experience/evidence of being a change agent in the online publishing operations space is fundamental. They will need to quickly deliver tactical change and in parallel build the strategic roadmap.

Junior eCommerce Merchandiser:

Basic HTML and CSS experience and familiar with Javascriptone-year ecommerce experience.
Minimum one year of ecommerce experience.
Good technical and excel skills.
Methodical with high attention to detail/processes and routines.
Basic experience working in a fast-paced environment with the ability to priorities multiple time-sensitive tasks is required.
Good IT skills (MS Outlook, Word, PowerPoint, Excel, Adobe Photoshop).
Good communication skills.
Require support in some tasks.

2) Merchandiser eCommerce:

- Średnie doświadczenie w HTML i CSS oraz znajomość Javascript.
- Minimum dwa lata doświadczenia w e-commerce.
- Doświadczenie w dostarczaniu produktów cyfrowych z doświadczeniem CMS (najlepiej AEM).
- Wymagane jest doświadczenie w pracy w szybko zmieniającym się środowisku z umiejętnością priorytetyzacji wielu zadań wrażliwych na czas.
- Dobra praca pod presją z dużą dbałością o szczegóły i konsekwencją.
- Podstawowa znajomość JIRA i Confluence (preferowana, ale nie obowiązkowa).
- Doświadczenie w pracy w zwinnym środowisku.
- Silne umiejętności informatyczne (MS Outlook, Word, PowerPoint, Excel, Adobe Photoshop).
- Bardzo dobra komunikacja, zarówno werbalna, jak i pisemna.
- Wysoka organizacja i logiczne podejście do wyzwań.
- Samodzielność w wykonywaniu codziennych zadań.
Senior eCommerce Merchandiser:

Strong HTML and CSS experience and familiar with Javascript.
Minimum four years of ecommerce experience.
Minimum two years of AEM experience.
Significant experience in identifying/delivering results and optimisation in a publishing team.
Advanced knowledge of JIRA and Confluence.
Strong people and project management. Planning, risk, and mitigation assessment is paramount.
Strong IT skills (MS Outlook, Word, PowerPoint, Excel, Adobe Photoshop).
Excellent communication, both verbal and written.
Ability to support junior publishers with tasks execution.

SUCCESS

OTIF promotion and product update/upload execution
No errors in front-end communictation setups
Number of requests closed during the week
Product availability accuracy
Customer feedback

TOOLS

AEM
Jira

KEY LIASONS

Samsung marketing and commercial teams
Samsung Project Management Office
Accenture support team
EU E-com Commercial team
Maintain good and strong relationships with all key liaisons

EDUCATION:

Educated to degree level or equivalent.

HOURS OF WORK:

37.5 hour week. Some weekend and evening work may be required for emergencies and projects.

Note: This job description summarises the main aspects of the job but does not cover all the duties that the jobholder may be required to perform. This document is intended to enhance the understanding between the Manager and the employee and may be changed/amended as the job/business needs require.WE OFFER:

Ability to work in a hybrid
Work in a good atmosphere in a close-knit and ambitious team
Ongoing support from supervisors and teammates.
Opportunities for growth, clear career path
B2B contract

APPLY BY: https://immoqee.elementapp.ai/application/v2/18173013-1caa-4b45-a51a-9430a060e25f/efbd26cb-b5db-4426-b70e-ea3f9541f42c?source=00262a79-a060-4be6-bda8-dc666265ee9a

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