CX Specialist - Tax & Customs Settlements

Dąbrowa Górnicza, śląskie
Stała
Pełny etat

2 miesiące temu

Job Category: Supply ChainDegree Level: Bachelor's DegreeJob Description:ArcelorMittal Business Centre of Excellence is looking for candidates for a position ofCX Specialist - Tax & Customs SettlementsJob DescriptionThis role involves close collaboration with various stakeholders to ensure smooth offermanagement, follow-up, and resolution of any issues that may arise.Tax & Customer Settlements Specialist is responsible for making sure that customers data are correct in systems, and supporting customer relationship activities in line with quality management and compliance principles. The position also includes responsibility for optimizing customer satisfaction through effective digitalization.Main Responsibilities

implementation of rail, road and sea transport services for long products
customs clearance of long products
settlement of accounting notes for damaged wagons
correct values confirmed for payment, including partial cancellations or adjustments due to price changes or carrier updates
confirmation of service performance in the SAP system and generation of proof of acceptance (PZ) for orders created for the costs listed in points 1-2. ·
clarification of price differences and invoice discrepancies with transport units
correction of values confirmed for payment: partial cancellation or cancellation of costs in orders due to price changes, carriers, etc.
maintaining records of settled invoices and reporting the amount of costs incurred by individual AMP LONG departments.
requesting the Financial Director to accept the validity of invoices issued by suppliers without "FI" type orders - confirming costs in the SAP system
monthly entry into the SAP system and sending to AM BCoE of accounting amounts based on data obtained from Forwarders
completing and archiving railway lists
· reporting to the Customs and Tax Settlements Manager

RequirementsEducation:Bachelor's degree in logistics, supply chain management, international trade, or a related field.Experience:

3-5 years of experience in a similar position within the logistics or transportation industry.
Experience in customer service, order management, or freight forwarding operations.

Skills and Competencies:Behavioral Competencies:

Customer-centric mindset and stakeholder orientation.
Strong communication skills (written, verbal, digital).
Attention to detail and problem-solving ability.
Independent work style with minimal supervision.
Team-oriented approach and willingness to continuously learn and improve.

Technical Competencies:

Proficiency in English (written and spoken); additional foreign language is an asset.
Solid knowledge of transport and freight forwarding processes
Strong IT skills and experience with transport documentation systems (knowing SAP, RAILSoft, DHL - system will be an asset)
Fluency in English, both spoken and written; other foreign language will be the additional asset

About Us:ArcelorMittal is the world's leading steel and mining company, with a presence in 60 countries and primary steelmaking facilities in 16 countries. In 2022, ArcelorMittal had revenues of $79.8 billion and crude steel production of 59.0 million metric tonnes, while iron ore production reached 45.3 million metric tonnes. Our purpose is to produce ever smarter steels that have a positive benefit for people and planet. Steels made using innovative processes which use less energy, emit significantly less carbon and reduce costs. Steels that are cleaner, stronger and reusable. Steels for electric vehicles and renewable energy infrastructure that will support societies as they transform through this century. With steel at our core, our inventive people and an entrepreneurial culture at heart, we will support the world in making that change. This is what we believe it takes to be the steel company of the future. ArcelorMittal is listed on the stock exchanges of New York (MT), Amsterdam (MT), Paris (MT), Luxembourg (MT) and on the Spanish stock exchanges of Barcelona, Bilbao, Madrid and Valencia (MTS).For more information about ArcelorMittal please visit:About the Team:Do you want to make an impact? We're looking for talented people to join a global community. ArcelorMittal is the world's leading steel company. Our material is part of the fabric of life. Our purpose - and the reason why we exist - is to create smarter steels for people and planet. Help us develop the material that tomorrow's world will be made of. In return, we offer endless career opportunities, international experiences in a diverse, multi-cultural organisation, working with leading experts, and lifelong learning through the ArcelorMittal University.As Segment Finance, we develop financial planning & analysis to help Segment & Clusters frame, monitor and achieve their business objectives. We want to be a business partner of choice to identify & promote value creation initiatives across all functions. We see our team as an open ground for new talents, with a clear focus on creativity, diversity & inclusion. Our Mission is to:

Develop financial planning & analysis to help Segment & Clusters frame, monitor and achieve their business objectives
Reinforce Segment & Clusters decision making by bringing the relevant strategic, financial & business perspectives
Promote and drive value creation initiatives across the different functions
Ensure fair allocation of financial resources between business stakeholders
Set up a transparent business environment, in compliance with internal & external financial standards & procedures

ArcelorMittal

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