Data Foundation POD Captain, EnablementX

Polska
Stała
Pełny etat

13 dni temu

Data Foundation POD Captain, EnablementXAbout Astellas:At Astellas we are making treatments that matter to people.We are tackling the toughest health challenges putting the patient at the heart of every move we make.Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn't a buzzword - it's a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.We have developed ground-breaking, innovative medicines in immunology, oncology and urology. Our medicines are extending and saving the lives of cancer patients, making transplantation possible and improving the quality of life for those living with conditions where needs are often overlooked.We take a patient-focused approach, that allows us to convert brilliant early science into treatments and solutions that directly improve and save patients' lives.From lab to clinic to patient, we focus on the most promising science, empower the best talent to pursue it, and develop life-changing solutions alongside the best partners.The Opportunity:As a member of the Data Foundation POD (Product-Oriented Delivery) Captain team at EnablementX, you will play a pivotal role in ensuring the seamless operation of our IT systems and services. You will join a dedicated team committed to improving lives through innovative healthcare solutions. Your contributions will directly impact on our ability to deliver cutting-edge therapies to patients worldwide. With a hybrid work arrangement, you'll have the flexibility to balance your professional and personal life while being part of a global organization that values your growth and well-being.You will be part of an inclusive team that works to develop innovative therapies for patients.Hybrid Working:At Astellas, we recognise that our employees enjoy having a balance between their professional and home lives. We are proud of our hybrid approach which empowers you to have flexibility on whether to work from home or in the office.Key Responsibilities:

Provide technical support and troubleshooting for IT systems and applications, ensuring minimal downtime and optimal performance.
Collaborate with cross-functional teams to implement IT solutions that improve operational efficiency.
Perform regular system maintenance and updates to ensure compliance with security protocols.
Support the onboarding of new employees by delivering essential IT training and assistance.
Document and maintain records of IT issues and resolutions to enhance future support processes.
Essential Knowledge & Experience.
Previous experience in IT support or a related field.
Strong technical skills in troubleshooting hardware and software issues.
Excellent communication and interpersonal skills to effectively collaborate with team members and stakeholders.
Ability to work independently and manage multiple tasks in a fast-paced environment.

Preferred Experience:

Experience with the ITIL (Information Technology Infrastructure Library) framework and service management practices.
Familiarity with cloud services and remote support tools.
Certifications in relevant IT fields (e.g., CompTIA, Microsoft, Cisco).

Education:

Bachelor's degree in information technology, Computer Science, or equivalent.

Additional Information:

Type of role full-time permanent.
Location Poland office (Warsaw).
This position follows our hybrid working model. The role requires a blend of home and minimum 1 day per week in our local office. Flexibility may be required in line with business needs. Candidates must be located within a commutable distance of the office.

What We Offer:

A challenging and diversified job in an international setting.
Opportunity and support for continuous development.
Inspiring work climate.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.#LI-Warsaw#LI-Hybrid#LI-JU1

Astellas Pharma

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