Sales Team Manager with Czech (m/f/d)

Telus International

Gdańsk, pomorskie
Stała
Pełny etat

1 miesiąc temu

Description and RequirementsYour tasks:Managing day-to-day operationsEnsuring consistent quality and productivityCoaching, shadowing and employee supportSupport in process developmentConducting feedback and conversations with employeesMonitoring, reporting and analysis of KPIs relevant to the projectYour profile:3+ years of experience in customer service in sales/technical areasFluent knowledge of the Czech language and a very good command of the English language (written and spoken)The ability to identify training needs and support program developmentExcellent organizational skills and attention to detailExperience in team management in the Call Center environmentMultitasking and prioritizationWe offer:Possibility of cooperation with leading business partnersA committed and motivated teamAttractive salaryPrivate medical healthcareMedicover sportFully paid comprehensive product training and intensive training-on-the-jobStable job and career development opportunities in our international companyPositive international working environment (Relax zones, PlayStation)Highly motivated and dedicated team with flat hierarchies and informal cultureEmployee referral bonuses and recognition programsJoin our team and apply now!We conduct online interviews for all candidates.*Please not only shortlisted candidates will be contacted.Equal Opportunity EmployerTELUS International values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation .At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity. Applicants with special needs will be given preferential consideration if they are equally qualified.About us: TELUS International is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.Have not found what you are looking for? Find further interesting job offers .Additional Job DescriptionBusiness operations, Call Center KPIs and employee motivation are not only empty phrases for you, but you know exactly what stands behind them? We have the perfect job for you!Language Reference Czech
EnglishEEO StatementAt TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.Equal Opportunity EmployerAt TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Telus International

Aplikuj