Inside Sales Support

Katowice, śląskie
Stała
Pełny etat

12 dni temu

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!Job DescriptionSpecjalista ds Sprzedaży Wewnętrznej / Inside Sales SupportAs Inside Sales Support, you will be responsible for managing sales and service across the following markets: Lithuania, Latvia, Estonia, Ukraine, Kazakhstan, and Uzbekistan. You will independently oversee approximately 550 customers, ensuring their needs are met efficiently and effectively.Your approach, exceptional organizational skills, and process ownership will be crucial in managing a high volume of customers with attention to detail. Additionally, you will collaborate with various departments to resolve issues and enhance overall customer satisfaction, contributing to the continuous improvement of our service processes.You will report to the Customer Service Manager .Your Responsibilities:

Phone and web research of new customers within the given area.
Phone and web research of industries within the area to identify possible customers.
Phone and web research of suppliers.
Web research of local laws regarding sales, import and export.
Telephone negotiation with customers and potential customers.
Telephone sales to customers.
Telephone negotiation with suppliers.
Telephone and web sourcing of required parts and equipment.
Providing a quotation to customers.
Chasing quotations.
Receiving and processing orders.
Arranging a form of payment from customers.
Ensuring relationships are managed to maximize sales.
The Sales Executive initial role will be data gathering from existing and prospective customers. This will involve cold calling as well as extensive web research.
All post sale administration will be handled by others so teamwork is a must.
Day to day tasks like customer calls, quoting, checking internal systems to make sure that all orders are on track.
Working daily with internal systems to check on customers repairs to make sure that all deliveries are on time.
Chasing customers for payments.
Invoicing.
Creating orders.

The Essentials - You Will Have:

Good English (B2+) knowledge is required as serve Eastern Market
A minimum of 2 years of experience in selling products or services.
Proficiency in English at a B2+ level or higher.
Experience in telephone negotiations and sales.

The Preferred - You Might Also Have:

Experience in sales administration, particularly in managing customer relationships and processing orders.
Knowledge of Russian.
Openness to building robust business relationships.
Experience balancing multiple sales opportunities.
Effective negotiation skills.
Focus on achieving targets.
Experience in sales administration.

What We Offer:Our benefits package includes …

Comprehensive mindfulness programs with a premium membership to Calm
Volunteer Paid Time off available after 6 months of employment for eligible employees
Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
Employee Assistance Program
Personalized wellbeing programs through our OnTrack program
On-demand digital course library for professional development

... and other local benefits!At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.#LI-Hybrid#LI-AL1Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Rockwell Automation

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