SME Field Support Technician

• Design and configure voice, video, and data communications systems to support theater-wide enterprise IT requirements for program end-users.
• Supervise installation and post-installation service and maintenance.
• Support project planning by integrating functional expertise into modernization planning initiatives.
• Manage and mentor subordinate personnel.

• Bachelor’s degree with a minimum of 10 years’ experience, or an Associate’s degree with a minimum of 14 years’ experience, or a high school diploma with a minimum of 16 years’ experience.
• An active Secret security clearance with an SSBI.
• DOD Cyber Work Force (DCWF) 411 Certs: SecurityX / CASP+ or CCNP Security or CISA or FITSP-O or GICSP or SSCP or equivalent.
• Proficiency in Microsoft Office suite including Word, PowerPoint, Excel, and SharePoint for document management and various administrative tasks.
• Demonstrated ability to effectively communicate with internal and external stakeholders and organize materials for In-Progress Review (IPR) meetings.
• Experience producing metrics and reports using Microsoft Office tools.
• Proven administrative support experience, assisting contractor management with various tasks and projects.
• Demonstrated history of discretion, independent judgment, and self-direction.

• Normal office conditions with potential to perform duties in deployed locations.
• Core hours of operation are Monday through Friday, 0600 – 1700.
• May be requested to work evenings and weekends to meet program and contract needs.
• It is anticipated that contractor personnel will be required to travel on Temporary Duty (TDY) to various CONUS and OCONUS locations based on USAREUR-AF and Mission Partner requirements.

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