Customer Service Associate with French
- Kraków, małopolskie
- Stała
- Pełny etat
- On-going efforts to drive seamless customer interaction by interacting efficiently and professionally towards internal and external Customers.
- A Passionate team player with Customer Focus and organizational agility, who can work under pressure and is eager to learn.
- Multitasking out of the box thinker with a positive attitude, able to listen and being patient
- Engaged Central point of contact for Customer on all daily inquiries and provides timely follow up and resolution of issues and inquiries
- Proactive approach towards daily operations and proactive communication to Customer and liaises with parties to come up with solutions for open and upcoming matters, ex- and internal.
- Problem solving skills as well as negotiating skills are necessary to succeed
- Able to drive Escalations by taking decisions and thinking in solutions
- Customer focus with continues improvement mindset
- Good communication skills, verbal and non-verbal
- Customer-oriented, independent work
- Success-oriented, open-minded, organized, resilient even in stressful situations
- Team player and confident single performer
- Willingness in an international team work
- Customer Care Experience Minimum 3 years
- Knowledge of SAP preferred
- Salesforce.com knowledge preferred
- Supply chain or logistic background would be an asset,
- Good time management and ability to priorities tasks
- Pro-active and responsive to customer (internal and external) requirements
- Fluency in English & Frenc
- Work in a team where a good atmosphere and team spirit is one of greatest values
- Private medical healthcare including dentist for you and your family
- Attractive package of extra benefits of your choosing in My Benefit Platform
- Multi sport card
- Delicious coffee
- Flexible working hours
- Possibility to work from home or working from the office
- Modern and comfortable office with chill out zone
TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 9,000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at and on , , andWHAT TE CONNECTIVITY OFFERS:
We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!
- Competitive Salary Package
- Performance-Based Bonus Plans
- Health and Wellness Incentives
- Community Outreach Programs / Charity Events
- Employee Resource Group
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.Location:KRAKOW, MA, PL, 30-552City: KRAKOWState: MACountry/Region: PLTravel: Less than 10%Requisition ID: 140386Alternative Locations:Function: Customer Service