MS Dynamics 365 Senior Business Analyst

Wrocław, dolnośląskie
Stała
Pełny etat

24 dni temu

Sr Dynamics AnalystLocation: Wrocław / Warsaw - 2 days in office / 3 days remoteLet us introduce you the job offer by EY GDS Poland - a member of the global integrated service delivery center network by EY.The opportunityCombination of Sr Business Analyst and Project Manager, primarily focused on implementing a CRM. This role requires handling project reporting and BAU enhancements and working collaboratively with lead project manager, developers (Microsoft) and internal stakeholders to ensure the systemfunctionality meets the business needs and is implemented effectively.Sr BA would be involved in coordinating various activities related to designing, coding, testing and deployment in support of new applications being built on Microsoft Dynamics 365 platform using Microsoft and non-Microsoft cloud solutions, and related technologies (e.g., Office 365, Power BI, etc.) to meet our business requirements.Your key responsibilities

Collaborating with key business stakeholders to understand business priorities and requirements.

Prioritizing enhancement requests appropriately to mature and enhance application capabilities
The Sr BA coordinates with the team of Engineers thru the project life cycle to help Design, Build and Deliver application, infrastructure, and middleware components on an agreed upon timeline.

Ensuring that requirements are clear and well documented
Ensuring that project rigor is in place for the planning, status reporting, and delivery of development cycles and small projects

Implementing leading practices for user experience, platform configurations, license management, and business processes

Highlighting/identifying potential gaps in existing functionality or processes and working with stakeholders to find and implement solutions

Liaising with developers to determine feasibility, estimate effort, and plan sprints appropriately
Learning application functionality and becoming a functional expert over time
Coordinating with business units to create and deliver occasional training sessions to end users

To qualify for the role, you must have

Bachelor's Degree in Computer Science, Management of Information Systems, or related business discipline(s)

3+ years of BA experience with any of CRM platforms is preferred
3+ Years of CRM Support Experience
3+ Years Data Analysis Experience
Well versed in SQL and Relational Database
Excellent analytical, problem solving, decision making, interpersonal and communication skills
High motivated, self-directed individual with the ability to work independently
Strong project management capabilities with ability to multi-task
Knowledge of Microsoft CRM System is a great plus
Implementation or migration experience with any CRM or ERP project

What we offerEY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations - Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom - and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We'll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

About EYEY | Building a better working worldEY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.If you can demonstrate that you meet the criteria above, please contact us as soon as possible.The exceptional EY experience. It's yours to build.In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.

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