
Sales Coordinator
- Warszawa, mazowieckie
- Stała
- Pełny etat
Your growth is our growth. We invest in your future by enhancing your skills and abilities through training opportunities and interesting challenges.At Panasonic, we believe in the power of collaboration - only together can we continue to expand our innovative edge and exceed our customers' expectations. We are a powerful brand with a rich company culture, based on our 7 principles. It's not just about what we do, but how we do it. To fulfil our social responsibilities, we will continue to do what we have done for over 100 years - to enrich people's lives at home and at work, and move society forward.WHAT YOU WILL BE DOING
- Enter and execute orders in SAP in cooperation with logistics
- Coordinate with logistics, customers, and other internal departments the delivery details
- Execute stockshifts in SAP based on the decision of the Planning team and inform logistics
- Support the daily management of stock levels and taking action to ensure availability
- Execute warranty exchanges based on the decision provided by the Technical Service team
- Manage transport damages or hidden damages (verification with customer, contact with service, coordination with logistics)
- Launch and control the process for credit and debit notes and follow them until the approval
- Support payment collections from customers
- Resolving customer's queries, complaints and disputes, finding and updating customer regarding possible solutions, and coordinate internally if needed
- Support with additional general office tasks and reports
- Min. secondary school education or equivalent
- 2 to 4 years of relevant experience in the field
- Knowledge of SAP
- Fluent written and spoken English skills
- Excellent customer service and communication skills
- Strong administration skills with a high attention to detail
- MS Office skills, esp. Excel
- Analytical skills
- Ability to work under pressure
- International work environment
- Variety of training and development opportunities
- Attractive remuneration package, social, fitness & health benefits
- Flexible working hours
- Generous mobile working option
- High Work-Life Balance
- Transportation allowance
- Special discounts on Panasonic products
Karolina Rybarczyk-Kropisz