IT Business Analyst – Telco Systems & Applications
Enginar.pl
- Warszawa, mazowieckie
- Stała
- Pełny etat
- Analyze and model Telco business processes (BSS/OSS/CRM/Billing)
- Gather, document, and manage business and system requirements
- Work closely with development and product teams to define effective solutions
- Create analytical documentation, requirement specs, and process diagrams (BPMN/UML)
- Support QA teams in designing test scenarios
- Participate in project meetings, workshops, and stakeholder sessions
- Monitor changes in IT systems and assess their business impact
- Contribute to the implementation and optimization of Telco applications
- 3–5+ years of experience as an IT/Business Analyst, preferably in the telecom industry
- Strong understanding of Telco processes and systems (BSS, OSS, CRM, billing, provisioning)
- Proficiency in business process modeling (BPMN/UML) and documentation
- Experience gathering, analyzing, and translating requirements into technical specifications
- Working knowledge of SQL and databases
- Familiarity with Agile/Scrum/Kanban and traditional methodologies (Waterfall)
- Experience with tools like Enterprise Architect, Jira, Confluence
- Bonus: understanding of systems architecture, integration principles, and test scenario creation
- Excellent communication skills and ability to collaborate with stakeholders
- Good command of English (written & spoken)
- Long-term cooperation with a recognized telecom company
- Strategic role in the digital transformation of core systems
- Hybrid work model with a Warsaw-based team
- Dynamic environment and modern tech stack
- Collaborative culture with real impact on system and process evolution