Collection Specialist/Senior Specialist
- Poznań, wielkopolskie
- Stała
- Pełny etat
- Monitor customer accounts to identify outstanding debts.
- Contact clients via phone, email, and letters to follow up on overdue payments.
- Negotiate payment plans and resolve billing issues.
- Maintain accurate records of collection activities.
- Collaborate with internal teams (Sales, Customer Service, Accounting) to resolve disputes.
- Prepare regular reports on collection status and aging analysis
- Proven experience in collections, accounts receivable, or credit control.
- Strong communication and negotiation skills
- Ability to work independently and manage multiple priorities
- Experience with ERP systems, SAP will be a plus.
- English fluency (additional language will be a strong asset).
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Hybrid working model.
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