Field Service Engineer - MR Linac(based in Bydgoszcz)

Elekta

  • Warszawa, mazowieckie
  • Stała
  • Pełny etat
  • 1 miesiąc temu
Are you a current Elekta employee?Please click here to apply through our internal career site .Want to join a team with a mission to improve and save lives?We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.We currently have the following opportunity available - please contact us for more details!We don’t just build technology. We build hope.Here at Elekta, you will make a difference. Our mission is to improve patients’ lives by working together with our customers. We believe in taking an open and proactive approach in our practices, enabling us to build strong partnerships and meet evolving patient needs, no matter where they are in the world. We don’t just build technology; we build hope.What you’ll do at Elekta:As a Field Service Engineer, you must be customer focused and able to perform all mechanical and electronic repairs required in a timely fashion while meeting all required administrative requirements. This position warrants the highest level of professional representation between the customer and the company in all aspects of customer relations. It also warrants the undivided support of projects, programs, and policies established by the company.Please note that we are looking to hire someone who is based in and around the Bydgoszcz area since the person would be travelling to customers based in that area.Your role will include:Responsibilities:
  • Able to complete all Technician Responsibilities with 100% accuracy.
  • Independently perform routine troubleshooting and repairs on the designated modality with an 80% success rate of diagnosing the problem while working within the escalation procedure.
  • Perform routine calibrations and preventative maintenance on their designated modality and secondary modality.
  • Perform installations with assistance, on designated and secondary modality.
  • Work safely in confined areas, including high current/ high voltages modulators (20- 50 kV, 1500A), and use peripheral vision to gauge distances. The confined areas have potential hand/arm ‘traps.’ Depth perception is critical.
  • Work safely on Elekta’s full range of products including medical devices producing high-energy ionizing radiation.
  • Read, analyze, interpret and follow signal flow on blueprints, schematics, and wiring diagrams.
  • Instruct customers and staff in proper use of the equipment.
  • Assist Sales/Customer Service with technical advice.
  • Stay current on all new products.
  • Submit timely and accurately; service reports, timesheets, expense reports, film badges and other paperwork as assigned.
  • Parts inventory management (Part sales where applicable).
  • Provide product feedback to home office.
  • Maintain all company-leased equipment, including company automobile, parts, and tools.
  • Perform other related duties as assigned or requested.
  • Incorporates Elekta Values into all department functions and responsibilities.
  • Adhere to all Elekta directives, policies and procedures
What You BringWe believe you thrive in a fast-paced environment and are always in search for a better way. You are an excellent communicator who supports the team members and wants an opportunity to truly make an impact. We believe that you have:
  • Associate Degree or equivalent experience preferably in Electronics, Physics, or an associated discipline.
  • Minimum of 3 - 5 years of related field service experience or be Level 2 qualified in two (2) or more modalities.
  • Possess a good electro-mechanical aptitude.
  • Computer literate.
  • Proficiency in the use of test equipment and hand tools including oscilloscopes, multi-meters.
  • A good understanding of Good Manufacturing Practice, including ESD requirements.
  • Must have effective written and verbal communication skills.
  • Exceptional customer service skills.
  • Ability to represent the organization in a professional and positive manner.
  • Ability to organize and prepare reports.
  • Ability to bend and lift heavy machinery/equipment.
  • Must be willing to travel when required and work independently.
  • Uphold the Elekta’s philosophy and all policies and procedures by maintaining appropriate controls to assure full compliance with applicable laws and regulations, there by fulfilling legal responsibilities and enhancing the quality of our organization.
  • Must maintain an active driver’s license in the home state.
  • Employee is required to comply with all customer vendor credentialing requirements and Elekta's COVID-19 (U.S.) Vaccination Policy.
What you’ll get:In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. In addition to this, Elekta offers a range of benefits.
  • Group Income Protection
  • Private Medical Insurance
  • Pension
  • Dependents’ Pension
  • Training programme
  • Bonus Scheme Policy
  • Flexible working hours
  • Overtime Policy
  • Life Assurance
Hiring processWe are looking forward to hearing from you! Apply by submitting your application and résumé in English, via the “Apply” button. Please note that we do not accept applications by e-mail.Your Elekta contactFor questions, please contact the responsible Global Talent Acquisition Partner, Joanna Kozyra at Joanna.Kozyra@elekta.com.We are an equal opportunity employer.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.About ElektaAs a leader in precision radiation therapy, Elekta is committed to ensuring every patient has access to the best cancer care possible. Elekta is a proud innovator and supplier of equipment and software used to improve, prolong, and save the lives of people with cancer and brain disorders.More than 6,000 hospitals worldwide rely on Elekta technology. We openly collaborate with customers to advance sustainable, outcome-driven, and cost-efficient solutions to meet evolving patient needs, improve lives and bring hope to everyone dealing with cancer. To us, it's personal, and our global team of 4,700 employees combine passion, science, and imagination to profoundly change cancer care. We don’t just build technology, we build hope.Elekta is headquartered in Stockholm, Sweden, with presence in more than 120 countries and listed on Nasdaq Stockholm. For more information, visit elekta.com or follow @Elekta on Twitter and on LinkedIn.

Elekta

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