
Collections Analyst
- Warszawa, mazowieckie
- Stała
- Pełny etat
- Responsible for all aspects of the collections process to ensure timely and effective recovery of outstanding receivables and credit extensions for a specific portfolio of customers.
- Identify accounts which may present a business credit risk or may require a credit hold.
- Communicate with global customers to resolve payment issues and disputes professionally and efficiently via email and calls.
- Accurately enter and maintain collections data and customer specific data.
- Ensure all collections activities adhere to company policies, industry regulations, and legal requirements.
- Assist in preparing regular reports on collections performance for management review.
- Work closely with other departments, such as finance, sales, and customer service, to resolve issues and improve overall customer satisfaction.
- Education: Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
- Experience: Minimum of 2 years of experience in collections or accounts receivable
- Skills:
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Analytical and problem-solving abilities.
- Attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Language: Proficiency in English; additional languages are a plus.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and inclusive work environment.
- The chance to work with a global team and gain valuable experience in the financial operations field.
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