
Supply Chain Development Manager
- Poznań, wielkopolskie
- Stała
- Pełny etat
- Take a leading role in defining and developing ROCKWOOL’s Customer Service and Order-to-Cash processes as part of a major Business Transformation Programme,
- Act as a business process owner, supporting the creation and maintenance of both high-level process overviews and detailed documentation,
- Collaborate closely with stakeholders across IT, marketing, supply chain, and customer service to drive cross-functional improvement projects,
- Lead and contribute to global improvement initiatives focused on harmonising operations and building best practices across our operating companies,
- Travel up to 50 days per year to engage with local teams and support implementation activities,
- Bring structure, clarity, and innovation to complex global processes, always with the end-customer experience in mind.
- 5–10 years of experience in operational supply chain or customer service roles within large, international organisations,
- Proven knowledge of supply chain operations and customer service operations, including ERP systems and claims handling processes,
- A master’s degree in business, engineering, data science, or similar (preferred but not mandatory),
- Strong analytical mindset and the ability to understand, map, and optimise complex processes,
- Excellent stakeholder management and communication skills - fluency in English is required; another major language is a plus,
- A proactive, structured, and collaborative working style,
- Experience with global process ownership or transformation programs is a strong advantage.
- An office-first approach: home office is available up to 2 days per week
- Adaptable Hours: start your workday anytime between 7:00 AM and 9:00 AM
- Home office subsidy
- Private Medical Care
- Multikafeteria MyBenefit
- Wellbeing program
- Extra Day Off for voluntary activities