Content Moderator with Turkish
Alorica
- Polska
- Stała
- Pełny etat
- Review content (video, image, text) and conduct quality control, ensuring the content complies with local policies and regulations;
- Understand and remain up to date with client policies and the online community standards; resolve inquiries according to defined guidelines and procedures;
- Interpret and apply complex policies and guidelines to content; investigate and resolve issues regarding reported content;
- Review the reported content within agreed turnaround times and standards of quality;
- Coordinate with supervising departments for the timely management of content that violates our regulations; escalate issues outside the company policy;
- Ensure legal compliance and safety of content uploaded to the short video platforms;
- Develop, improve, and maintain standards for the security of online communities;
- Improve the content management strategy for the short video platforms;
- Serve as an advocate for the user community;
- Good command of Turkish;
- Good command of English;
- Ability to work on-site on a 24/7, 4x2 shift patterns as required;
- High-school graduate;
- Familiar with or actively engaged in social media and pop culture;
- Logical problem-solving skills and ability to multi-task;
- Ability to use Windows operating systems and navigate between various windows;
- Ability to work under pressure;
- Detail-oriented, proactive, professional;
- Quick learner, adaptable, and ready to learn new processes, concepts, and skills;
- Eagerness to achieve the monthly quantity and quality goals;
- Competitive salary
- Additional health insurance (incl. dental care)
- Group insurance
- Wellbeing platform
- Career development opportunities
- Extensive training programs
- Access to top notch technologies and best practices
- Excellent working environment
- Company events