
Operations Lead Specialist Reconciliation & Analysis
- Kraków, małopolskie
- Stała
- Pełny etat
- Ensure daily output standards for both quality and timeliness are met through quality oversight of BBH activities
- Coordinate control/production related activities
- Coordinate intraday and end of day prioritization and reconciliation of daily work/proof and control
- Maintain a solid understanding of client's normal cash practices and deadlines
- Research and resolve all client cash inquiries in accordance with R&A procedures and controls
- Provides and understands the daily, weekly and monthly reports that are distributed to the internal and external clients
- Communicates with the various internal clients on any items which are out of standard via phone, email and face to face periodic meetings to ensure all aged items are being worked on through resolution. Communicates professionally and constructively to effectively resolve any security exceptions in order to minimize risk and exposure
- Responds to complex inquiries in a timely manner
- Work closely with Transfer Agency, Mutual Funds, and Custody to foster strong working relationships
- Act as a quality checker for your colleagues
- To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowance
- Contracts for an indefinite period, from day one
- Private medical care
- Life Insurance
- Employee Assistance Program - offering independent and confidential counselling services for you and your family. You can get support for topics including family, marriage and relationships, finances, and legal issues.
- Professional trainings and qualification support
- Wellbeing Program
- Online Social Fund benefit platform
- Social, sport and integration events
- Onboarding Program for new hires
- BS/BA Degree, and/or equivalent work experience
- 2+ years of professional experience, financial services background preferred
- Ability to work quickly and accurately
- Strong aptitude for numbers and accuracy on tasks completed
- Desire to provide superior client service
- Working knowledge of global cash is plus
- Ability to prioritize assignments and work quickly and accurately
- Comprehensive working knowledge of Excel
- Technical proficiency in internal and/or web-based systems a plus
- Analytical ability