Customer Service Agent (m,f) Norwegian or Danish: Streaming Platform

Personalbüro U. Herrmann

  • Warszawa, mazowieckie
  • 20 000-30 000 EUR za rok
  • Stała
  • Pełny etat
  • 17 dni temu
  • Aplikuj teraz
Start: 15.09., 06.10, 27.10., 10.11., 12.12.Streaming PlatformTasks:
  • Provide customer support for a leading streaming company.
  • Handle inquiries related to contracts, billing, and technical issues.
  • Assist both B2B and B2C clients as first and second-line support.
  • Conduct outbound calls for administrative tasks such as feedback collection or payment reminders.
Requirements:
  • Fluency in Norwegian or Danish (C1 level) and English (B2 level).
  • Strong communication skills and service-oriented mindset.
  • Basic administrative and technical knowledge.
  • Availability to work 5 days a week in rotating shifts (Mon-Fri: 8:00-20:00, Weekends: 10:00-20:00
Task inbound call, offer addtional values for existing customersPossibility to sell to interested clients after dealing with the main issueBenefitsNorwegian/Swedish - 10 000 PLN gross monthlyDanish - 11 000 PLN gross monthlyWork from a modern office in Warsaw in a dynamic, high-energy environment.
  • Relocation package: flight and 7 nights at the hotel.
  • Professional training.
  • Career growth prospects within an international company.
  • Training and development programs.
  • Language classes.

Personalbüro U. Herrmann