Customer Service with German (remote/office based) - part time

Wrocław, dolnośląskie
Stała
Niepełny etat

1 miesiąc temu

Ready for a ChallengeGreat! At Pyszne.pl / Just Eat Takeaway.com (JET), countless opportunities are waiting for you. Or as we like to say—at JET, everything is on the table! We are a leading global online provider, with a technological ecosystem that connects millions of active customers with hundreds of thousands of partners across countries worldwide.Our Mission:To make everyday life easier and deliver convenience—whether through customer service, our technology, or deliveries.Thinking about joining our Customer Service team?You should! Millions of users order food with us at Pyszne.pl. From sushi in Amsterdam to a burger in Wrocław, we serve food lovers across Poland every day. Pyszne.pl / Just Eat Takeaway.com operates in 20 countries, serving around 100 million active users worldwide! As a company in a fast-growing and competitive industry, we focus on international standards, always striving to meet our customers' needs. And this is where you come in!If you enjoy working with customers and always put their needs first, this opportunity is for you!How will you take care of our customers?

Communicating via phone, email, and chat
Solving issues ranging from missing deliveries to payment errors
Verifying and correctly entering customer data into the system
Managing orders placed on JET/Liferando to ensure they reach our restaurant partners without complications
Collaborating with your team, staying motivated, and maintaining regular contact with your leader

Make sure to check if:

You enjoy interacting with customers and have experience in this area
You are available to work part-time - evening shifts and including weekends - 20 hours per week.
You have patience and empathy, making conversations with difficult customers a breeze for you
Your knowledge of English and German allows you to communicate effectively with international customers (minimum level B2/C1)

Join us and enjoy:

A part-time employment contract from day one! (contract for 6 months with possibility of extension)
A company laptop
The possibility to work remotely or work in a hybrid model (3 days from office, 2 days from home) (our office is located in Wrocław, Powstańców Śląskich 9 - MidPoint 71). We are open to people from Wroclaw area also.
Support for a healthy lifestyle - subsidized sports card and private medical care
Full support in your new role, including internal employee training and access to a learning platform
Takeaway Pay - meal allowance to order food via Pyszne.pl (lunch card)
In-office perks - fresh fruit, billiards, mini-golf, and ping-pong

At Pyszne.pl, we offer you the opportunity to grow alongside the most talented professionals in one of the world’s leading food delivery companies. By providing a creative, dynamic, and innovative work environment, we support our talents and give them the key ingredients for success.Diversity, Inclusion & BelongingNo matter who you are, what you look like, who you love, or where you come from—you’ll find your place at Pyszne.pl / Just Eat Takeaway.com. We are committed to fostering a culture that embraces diversity in people and perspectives. All our employees are part of a global community, bringing their unique selves to work every day.No experience? No problem!At JET, we work hard to ensure our recruitment process is smooth, timely, and efficient for all candidates. We also take a completely different approach to hiring our advisors. We believe that everyone has something to offer, and previous experience is not a requirement to be a great advisor—what matters most is the right mindset. That’s why we focus on potential rather than past experience and use gamification to identify it in a fun, fast, and engaging way for everyone.Want to learn more about our company and what it’s like to work at Pyszne.pl/JET?Visit our careers page to explore employee stories, blogs, podcasts, and many other tasty insights.Apply now!

Just Eat Takeaway

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