Client Support Specialist with French
- Gdańsk, pomorskie
- Stała
- Pełny etat
In Poland, our offices are located in Kraków, Gdańsk, Wrocław. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals and various benefits. Be Cognizant!About the roleThis position requires you to collaborate closely with the customers and assist them with any queries regarding the incentive programs. They may concern incentive calculation, payment, disbursement, etc.Your daily tasks:
- Manage and communicate with high-end client partners on a regular basis
- Provide wide-range support regarding the incentive programs to client partners via mail
- Respond to and resolve queries from partners and subsidiaries regarding incentive calculation, payment, disbursement, and other related queries
- Enroll and onboard partners in the client ecosystem based on eligibility criteria established by the client
- Handle end-to-end payment process - processing incentives earning calculations, claims, and reconciliation
- Excellent written communication skills - English & French (B2)
- Interest and ability to quickly learn high-tech products and services
- Intermediate to advanced computer literacy
- Good numerical ability and logical reasoning
- High level of attention to detail
- Professional email writing skills
- Experience in working with deadlines and KPIs
- Team player with the ability to work with multiple stakeholders involved
- Strong client relationship management and customer service skills
- Willingness to work from the office
- Opportunity to be part of a rapidly expanding global organization with an irreproachable reputation.
- Pleasant and inspiring working atmosphere.
- Professional development and clear career path.
- Training & development opportunities.
- Extensive benefits package: LuxMed medical healthcare, life insurance, multisport card, cafeteria benefits.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don't just dream of a better way - we make it happen.
- We take care of our people, clients, company, communities and climate by doing what's right.
- We foster an innovative environment where you can build the career path that's right for you.
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.comOur commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
About our Candidate Privacy Statement: https://www.cognizant.com/careers_resources/Cognizant_Candidate_Privacy_Statement_English_version.pdfProsimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 r. o Ochronie Danych Osobowych; tekst jednolity Dz. U. z 2016 r. poz. 922 z późn. zm.). Jednocześnie oświadczam, że zostałem/am poinformowany/a o dobrowolności podania danych osobowych oraz prawie dostępu do treści swoich danych i ich poprawiania.
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