Head of Delivery

• From PLN 25,000 net (B2B) + PLN 10,000 (Management Contract) + 20 paid days off.
• From PLN 29,000 gross (Employment Contract).
• Plus bonuses and Employee Stock Option Plan.

• Minimum 10 years of experience in software delivery or consulting, including minimum 5 years in senior leadership roles.
• Proven ability to lead large, cross-functional delivery organizations (50+ people).
• Track record managing fixed-price, outcome-based, and hybrid delivery models.
• Strong understanding of software engineering, quality assurance, and DevOps practices.
• Experience collaborating with sales, product, and client stakeholders in commercial contexts.
• Exposure to scale-up and enterprise environments across multiple geographies.
• Fluency in delivery metrics, budgeting, forecasting, and performance management.

• High ownership mentality: treating margin, quality, and team performance as personal responsibilities.
• Crisis leadership: operating well under pressure and bringing clarity during uncertainty.
• Commercial acumen: understanding how delivery impacts revenue, margin, and client lifetime value.
• Cultural reset ability: ability to realign scattered or weak delivery cultures through leadership.
• Execution power: driving outcomes even when systems or processes are incomplete.
• Coaching for impact: building strong, independent leaders instead of creating dependency.
• Fluency in metrics: being comfortable with revenue, margin, risk, and velocity, and building systems to track and manage them.
• Assertive communication: challenging assumptions and defending delivery quality with data and confidence.

• Experience with hybrid delivery models including team extension, fixed-price, and outcome-based.
• Background in consulting or agency settings such as multi-client, fast-paced, and margin-driven environments.
• Strong understanding of delivery economics including pricing, margin modeling, and forecasting.
• Experience delivering AI or LLM-based software projects.
• Track record scaling delivery in remote-first or distributed environments.
• Success in turnaround or post-crisis recovery roles.
• Technical background such as former developer, architect, or engineering manager.

• Own delivery P&L, driving gross margin, client profitability, and billing efficiency across the organization.
• Co-own company strategy with the C-level team, with a focus on operational scalability, service delivery, client retention, and margin optimization.
• Define and evolve the long-term delivery vision; serve as the owner of the delivery offering.
• Oversee the entire project and program portfolio, ensuring all engagements meet standards for time, budget, quality, and scope.
• Lead C-level conversations with clients around delivery models, risk, innovation, and organizational partnerships.
• Partner with Sales in negotiating critical MSAs; serve as the highest escalation point.

• Reboot the delivery leadership model to increase accountability, autonomy, and focus on results.

• Lead the turnaround of fixed-price project delivery through robust risk management and pricing discipline.
• Build stronger bridges between sales and delivery to ensure margin-positive proposals.
• Embed a performance and ownership culture in delivery, from DLs to engineers.
• Overhaul engineering culture by setting clear expectations, role clarity, and excellence standards.
• Launch a system for early detection and escalation of delivery issues before they escalate.
• Co-lead account expansion plans with client partners and growth teams.
• Design and enforce delivery KPIs that reflect margin, quality, and client value.
• Elevate top performers and build a succession pipeline for key leadership roles.
• Be a strategic partner to the CEO in shaping the operational backbone of the business.

• Access to the WorkSmile platform offering benefits adapted to your preferences:

• Multisport card.
• Private health insurance package.
• Life insurance.
• Hundreds of other options to choose from 15 categories (shopping, leisure, travel, food, etc.).
• Support for your growth – a head/manager’s budget available to every employee.
• Discounts on Apple products.
• One-time PLN 1000 home-office bonus for B2B contractors, and PLN 175 monthly lump sum (ryczałt) for remote employees.
• Various internal initiatives: webinars, knowledge-sharing sessions,

• First, you'll meet with our Talent Acquisition Team.
• Next, you'll have two rounds of interviews: with our Delivery expert and our HR Business Partner.
• The final step is an interview with our Core Team.

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