
Field Action Administrator - 12 month Fixed Term Contract
- Wrocław, dolnośląskie
- Umowa
- Pełny etat
The Field Action Administrator will be responsible for supporting administrative activities associated with EMEA Field Action Centre of Excellence to support BD to meet its regulatory requirements.Key responsibilities (include but limited to)
- Lead the day-to-day processing of the BDFieldActions shared mailbox, in addition to any field action specific mailboxes (e.g., BD_EMEA_Notification)
- Quality check and process Customer Response Forms
- Update the EMEA FSCA SharePoint local trackers/Master Trackers
- Forward requests for replacement product/credit notes or TS remediation activities
- Participate in regular reviews of the reconciliation/remediation with the team
- Support the development and maintenance of tools such as Excel/Power BI and Power Automate
- Ensure compliance with Field Action policies and procedures.
- Strong attention to detail.
- Knowledge of TrackWise (desirable).
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to lead multiple tasks and prioritize effectively with a pro-active attitude.
- Strong problem-solving skills, written and verbal communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficient English (essential) & German (desirable)
- Bachelor's degree in administration or a related field.
- Good understanding of regulatory requirements for medical devices (Desirable).