Middle CRM Manager

Warszawa, mazowieckie
Umowa
Pełny etat

7 dni temu
Aplikuj teraz

Company DescriptionRISK inc: An International iGaming Company Pushing the Boundaries of EntertainmentWho We Are: An international iGaming company specializing in identifying and fostering the growth of high-potential entertainment markets. With 600+ professionals in 20+ locations, we operate in 10 countries, serving over 300,000 customers.Always Pushing the Boundaries? You Already Belong at RISK!Our global-scale operations are based on strong internal expertise, analytics, and data research. We have expertise in iGaming operations (sports betting, online casino), digital and affiliate marketing, tech solutions, and data analytics.We are looking for a Middle CRM Manager to join our team.Job Description

Develop and optimize promotional, trigger-based, and transactional communications
Enhance existing and explore new customer communication channels (email, push, SMS, in-app)
Work with key metrics: Retention Rate, Reactivation Rate, MAU, DAU, Bonus Rate
Audience segmentation: cohorts and user groups
Configure and launch bonus and promo mechanics tailored for different audiences
Create and validate hypotheses to improve company performance
Automate successful tests and scale proven solutions
Collaborate closely with internal teams: content, analytics, marketing

Qualifications

1+ year of experience in the gambling industry (casino / sports betting) as a CRM / Retention Manager
Strong analytical skills and ability to work with data
Adaptability, responsibility, flexibility
Readiness to work in a high-load, fast-paced environment
Knowledge of and ability to navigate sports events (football, UFC, etc.)

Additional InformationOur Benefit Cafeteria is Packed with Goodies:

Children Allowance
Mental Health Support
Sport Activities
Language Courses
Automotive Services
Veterinary Services
Home Office Setup Assistance
Dental Services
Books and Stationery
Training Compensation
And yes, even Massage!

RISK