Travel Advisor with Russian

• Responding to customers via phone, chat, and e-mail (outbound and inbound).
• Working with confidential customer information and treating it sensitively.
• Presenting proactive, patient, empathetic and understanding attitude.

• Russian language skills (C1 level) and English (min. B2 level)
• Availability to work flexible hours, sometimes on weekends and local public holidays.
• Previous experience in customer service/call center/tourism industry/airline industry is preferred.

• Modern workplace in the heart of Katowice.
• Team-building events.
• Fully paid training to prepare you for direct contact with customers.
• Team leader support at every stage of cooperation.
• Work with friends - the opportunity to receive a bonus for referring friends.

Concentrix