
Customer and Product Data Specialist
- Poznań, wielkopolskie
- Stała
- Pełny etat
- Stakeholder Engagement and Local Markets: Work with ROCKWOOL’s local markets to resolve data governance and data quality issues to ensure the Group’s customer and product data is accurate, complete, and reliable.
- Training and Change Management: Drive change by coaching and educating stakeholders on data policies, data quality issues, governance practices, and how to maintain a high level of data quality. Acting as a superuser to also help stakeholders understand how to best utilize customer and product data to support better business decisions.
- Facilitating Communication: Act as a liaison between technical teams and business units translating complex technical concepts into understandable terms.
- Data Security and Privacy: Improve protecting of sensitive information and work closely with IT and security teams to implement access controls, encryption, and other security measures to prevent unauthorized access and data breaches.
- Data Governance: Together with the GMC Master Data Management team, develop and enforce policies that uphold data integrity, in collaboration with Business Process Owners (BPOs). Ensure proper documentation of customer and product data is maintained.
- Dashboarding and Monitoring: Help design dashboards to track data quality.
- Process Management: Collaborate with process framework teams to ensure standardized documentation and workflows.
- Industry Insights: Utilize knowledge of digital marketing, sales processes, and the construction industry to inform strategic decisions and optimize data management.
Work closely with GMC's Digital Marketing & Sales, Product Management teams, and ROCKWOOL's local markets, engaging cross-functionally with master data teams within the ROCKWOOL Group.What you bring:
- University degree within computer science, data science, information technology or related field.
- 3-5 years of experience within a global company with implementing data validation and cleansing processes to maintain data quality.
- Strong analytical, data modelling and problem-solving skills.
- Strong communication and facilitation skills.
- Proven track record of stakeholder management, such as facilitating workshops, capturing improvement areas and achieving consensus among multiple stakeholders
- Excellent verbal and written English skills.
- Experience or familiarity with the following areas will be an asset:
- business process frameworks
- product management, marketing and/or CRM tools
- the construction industry
- An office-first approach: home office is available up to 2 days per week
- Adaptable Hours: start your workday anytime between 7:00 AM and 9:00 AM
- Home office subsidy
- Private Medical Care
- Multikafeteria MyBenefit
- Wellbeing program
- Extra Day Off for voluntary activities