Account Manager

Warszawa, mazowieckie
Stała
Pełny etat

29 dni temu

Get to know us betterCodiLime is a software and network engineering industry expert and the first-choice service partner for top global networking hardware providers, software providers and telecoms. We create proofs-of-concept, help our clients build new products, nurture existing ones and provide services in production environments. Our clients include both tech startups and big players in various industries and geographic locations (US, Japan, Israel, Europe).While no longer a startup - we have 250+ people on board and have been operating since 2011 we've kept our people-oriented culture. Our values are simple:

Act to deliver.
Disrupt to grow.
Team up to win.

Project & TeamAt CodiLime, we believe in building meaningful, long-term relationships with our clients by delivering not only great technology, but also real business value, bringing top-notch expertise in the field of IT Networking. We accompany our clients throughout the entire product lifecycle - from R&D and design to implementation and ongoing support - ensuring that your networking solutions are secure, scalable, reliable, manageable and operate at peak performance.To make that happen, we are looking for an Account Manager to join our team and take charge of client success from the earliest stage of the sales cycle through project delivery.Your roleAs an Account Manager, you will be the driving force behind project alignment and client satisfaction. You will start early - during the sales process - to help shape winning offers and stay involved in delivery to ensure both our clients and CodiLime come out on top.Your main responsibility will be to ensure commercial success as the Contract Owner. You will work closely with Engineers, Solution Architects, and Engineering Managers, but you will be the one making sure everything adds up - technically, commercially, and strategically.To achieve this, you will:

Own the Proposal Phase:

Understand the client's business challenge
Define a high level solution mapping to the problem
Validate and challenge estimations
Create (or help create) offer that is both competitive and realistic
Know when to walk away from a lead that fails

Monitor project delivery and adapt to changes:

Make sure key roles (Engineering Manager, Solution Architect) are involved at the right time
Always be able to summarize what is being delivered and why
Make sure the project stays on track from a business perspective - not just a technical perspective
If the client's needs change, be prepared to re-structure the contract accordingly
Always prioritize client success while protecting CodiLime's interests

Do we have a match?As an Account Manager (Contract Owner) you must meet the following criteria:

At least 4 years experience in B2B sales in IT services (customer service roles, such as project/product management, consulting, or sales engineering)
Responsibility as Contract Owner for projects with revenue of at least $1M per year
Strong understanding of both technical and business drivers in software services
Excellent knowledge of English (C1 level)
Excellent communication and collaboration skills - you know how to work a room, even remotely
Strategic focus on client success and value generation
Ability to make decisions under uncertainty and change direction when necessary
Experience with Hubspot or similar CRM system

Beyond the criteria above, we would appreciate the nice-to-haves:

Experience in working with the US based clients
Experience in the IT Networking industry will be an asset

More reasons to join us

Flexible working hours and approach to work: fully remotely, in the office or hybrid
Professional growth supported by internal training sessions and a training budget
Solid onboarding with a hands-on approach to give you an easy start
A great atmosphere among professionals who are passionate about their work

CodiLime

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