Lead Account Manager, Qcommerce Team (They/She/He)

Warszawa, mazowieckie
Stała
Pełny etat

1 miesiąc temu

If you're here, it's because you're looking for an exciting ride.A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries.Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.What makes our ride unique?🤝 Our culture and strong values.💪 Our career development philosophy.🤝 Our commitment to being a force for good.We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.YOUR MISSIONAs an Account Management Lead, you will be playing a key role in the Glovo Q-commerce team. You will be directly responsible to build and maintain good relationships between our TOP Groceries partners and our company. You will be liaising with the most important discounter chain and darkstores in Poland.THE JOURNEY

Lead and mentor Account Managers, ensuring they meet performance and development goals.
Have a P&L responsibility and own 360º top Groceries Partners in Poland.
Directly manage top to top relationships with discounter chain and darkstores.
Develop and execute strategies to enhance the growth.
Support your team during negotiations, sales, providing expertise to close deals and maintain partner satisfaction.
Collaborate with HQ and the regional teams in Poland to ensure alignment with global and local goals.
Drive operational improvements for the Partners, ensuring consistent delivery of high-quality support and services.
Track and analyze team performance metrics, providing actionable insights and reporting progress to the HQ and Groceries Manager.
Lead your team to greatness - hire top talents, help them perform, grow and develop as professionals.
Lead and own specific country-level KPIs, ensuring their execution through direct involvement and leadership.

WHAT YOU WILL BRING TO THE RIDE

At least 3 years of experience in a fast-paced environment (start-ups, FMCG, retail, telecoms, advertising, food-hospitality, consulting etc.).
At least 1 year of experience in managing people.
Strategic thinking - you don't just manage partners; you help them grow.
Strong analytical and problem-solving skills - you understand complex client needs and tailor solutions accordingly.
Data-driven mentality: Take decisions based on data and make business judgment when necessary
Excellent communication and negotiation skills - you know how to influence and build long-term relationships.
You're comfortable working in a high-growth and high-performance start-up environment.
You have Polish proficiency and a very good command of English.

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.We believe driven talent deserves:

🌟 An enticing equity plan that lets you own a piece of the action.
💪 Top-notch private health insurance to keep you at your peak.
🍔 Monthly Glovo credit to satisfy your cravings!
🏊 Free Multisport Card.
💻 The freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year and personal days off.
🏖️ 5 extra days of holidays.
🧠 Spanish or English classes.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).So, ready to take the wheel and make this the ride of your life?Delve into our culture by taking a peek at our and check out our and !

Glovo

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