Lead Account Manager, Top Accounts (They/She/He)

Warszawa, mazowieckie
Stała
Pełny etat

2 miesiące temu

Are you hungry, ambitious and looking to turbo charge your career? Say no more!We're Glovo, one of the fastest-growing multi-category apps out there. A performance-driven, bold and restless tech company.We're redefining what's possible, pushing boundaries and aiming for nothing less than excellence and innovation. To make this happen, we're putting together a talent house of high-performing teams and building the largest marketplace in your city, giving you access to anything in minutes!We can only do so with strongly motivated, efficient, passionate, hardworking, creative people. Feel identified? Keep reading!YOUR MISSIONThe way we manage our company is built on the belief that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market. How are we doing this? By paying attention to small details. Glovo is a hyper-local marketplace featuring the most trendy places in each city and delivers their products in less than 30 mins. As an Account Management Lead, you will play a key role in developing the food business.THE JOURNEY

Own strategic partner relationships end-to-end, including leading co-marketing efforts, confirming promotional and visibility plans, ensuring operational excellence, etc.
Be responsible for our partners' business performance, analyze their key performance indicators (KPIs), and ensure month-over-month (MoM) growth. Tracking and reporting of performance metrics.
Be responsible for business development in a selected city/ part of the region, keeping good relations with key stakeholders (e.g. Operations, Content, Q-commerce)
Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties.
Get feedback from our partners and translate it into product, marketing and operations improvements.
Handle regular business review meetings with restaurant Partners, presenting data and insights compellingly.
Create and report key actions and KPIs for your area and be a full business owner of it!

WHAT YOU WILL BRING TO THE RIDE

5+ years of experience in Account Management and/or Business Consultant
Management experience is a plus
Analytical mindset
Problem solver, look for the root cause of the problem and go for it till makes things happen
Good written and spoken communication in Polish and English
Customer obsession
Proactive, organized, with high attention to detail

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.We believe driven talent deserves:

💪 Top-notch private health insurance to keep you at your peak.
🍔 Monthly Glovo credit to satisfy your cravings!
🏊 Free Multisport Card.
💻 The freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year and personal days off.
🏖️ 5 extra days of holidays.
🧠 Spanish or English classes.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).So, ready to take the wheel and make this the ride of your life?Delve into our culture by taking a peek at our and check out our and !

Glovo

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